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Rhinos and Risk Assessments: Adjusting risk Assessment Methodologies to Account for ‘Unforeseeable’ Events
By Dr. Jo Robertson
It is wrong to describe the COVID-19 pandemic as a "black swan" (i.e. a catastrophic event that no one saw coming). Far more apt would be to call it a ‘grey rhino’…
Cyber-Crises Are Never "Just an IT Problem"
by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict.
Online data failures and ransomware attacks are emerging as a leading deadly threat to reputation. However, some organisations still seem to…
Now, more than ever, today’s executive needs to be prepared to take quick action to annihilate crises before they happen! EXECUTING CRISIS: A C-SUITE CRISIS LEADERSHIP SURVIVAL GUIDE is made for business leaders who wants to learn how to manage a crisis when it arises.
How leaders deal with crisis can clarify character and strengthen reputation.…
Every undergraduate PR student knows from their first semester that understanding stakeholders is essential, yet some big corporations appear to have forgotten that basic principle.
So You Want to Change your Boss? Fuhgeddaboudit!
by Jim Lukaszewski
As Americas Crisis Guru the most frequent question I get from other senior practitioners is "How do you overcome the resistance of a boss who needs to change but will not listen to you?"
I respond with my own question, "How long have you been…
Many thoroughly savvy executives fail to take the potential for crisis as seriously as they should. They might have great security plans, or they might be following so-called best practices in crisis management, but they are still woefully underprepared. Dr. Jo Robertson, author of Executing Crisis: A C-Suite Crisis Leadership Survival Guide, shares her top…
I talk about the badly conceived strategy of companies waiting and hoping their crisis isn’t discovered in my newly released book Executing Crisis: A C-Suite Crisis Leadership Survival Guide . Uber’s 2016-2017 hacking crisis is a prime example cited in Chapter 6. Customers and drivers weren’t angered as much by the fact that Uber had…
What’s going to trip you up when you are facing your next crisis? Follow Bruce Blythe’s Five Guiding Principles of Crisis Leadership and don’t screw up. With his landmark book as your guide, you won’t get blindsided!