A crisis strikes out of the blue, at the time and place least expected. In a word, you’re Blindsided! According to Bruce T. Blythe, managing a crisis is an ultimate test of leadership, requiring leaders who inspire loyalty and trust as they rise to the occasion to meet the needs of people. Blythe shows you what it takes to be an effective and humane strategic crisis leader, a “crisis whisperer.”
While other books talk about crisis leadership, this one lands you in the middle of a fast-breaking crisis and demonstrates what a top-notch leader, a “crisis whisperer,” would say and do at every twist and turn. Blythe pulls up a chair and coaches you with real-world examples of what has worked — and not worked — in 30 years of experience with hundreds of companies just like yours. Some books tell you how to create a crisis response plan. Others tell you how to cope with the crisis as it takes place. Blythe does both.
Blindsided includes practical forms, checklists, case studies, real-life examples, glossary, index, discussion questions, and other take-and-use tools, including:
- Quick Use Response Guide: Each of the 15 chapters end with a summary checklist — together they form a ready-reference pocket guide.
- Incident Checklists for 9 Major Crises: Practical checklists for accidental deaths, aircraft crash, chemical/toxic exposure, civil unrest, earthquake, explosion/fire, flood, kidnap ransom, shooting, plus 20 other foreseeable risks.
- 20-Page Guide for Addressing Families of the Injured: What to say/do to help families of fatalities or seriously injured with medical/financial assistance, emotional support — and training teams assigned to work with them.
“Takes the reader through some of the toughest moments in the life of a leader…moments that create legendary leaders or cut short promising careers.” – Daniel Diermeier, Dean of the Harris School of Public Policy and Emmett Dedmon Professor of Public Administration, University of Chicago.
“Having served as CEO of a Fortune 500 company, I can personally attest to the value of the crisis management system Blythe outlines.” – Luke R. Corbett, Lead Independent Director of OGE Energy Corporation and Former Chairman and Chief Executive Officer of Kerr-McGee Corporation.
“I loved the first edition…and Bruce’s experience and insight since that time has expanded to make this [second edition]…an advanced textbook which incorporates the many substantial changes in our world over the past decade – from the expansion of terrorism to communicative diseases to the role of the Internet in all crises.” – Jonathan Bernstein, President of Bernstein Crisis Management, Inc.