MIT Crisis Management & Business Resiliency Course — now offered online July 19-22 and July 26-29, 2021 There’s no denying its been a difficult year. To help you navigate today’s and tomorrow’s crises, MIT Professional...
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One of the most common areas of disagreement between lawyers and communicators is about when and how to apologize.
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If your approach is, “management by bungling,” expect irreparable, permanent damage to your reputation, at least while you’re still in charge
Read moreOne of the most common areas of disagreement between lawyers and communicators is about when and how to apologize.
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Reputation may in fact be your most valuable uninsured asset. Nothing destroys reputation faster or deeper than a crisis mismanaged.
Read moreReputation may in fact be your most valuable uninsured asset. Nothing destroys reputation faster or deeper than a crisis mismanaged.
Read moreCOVID-19 is proving an existential crisis for many non-profits and charities, but the reality is that such organizations are equally vulnerable to the whole range of usual crisis risks, and many are simply not adequately prepared.
Read moreA crisis is a test of leadership. A test of systems. And a test of relationships. But it is also a test of values.
Read moreA crisis is a test of leadership. A test of systems. And a test of relationships. But it is also a test of values.
Read moreA crisis is a test of leadership. A test of systems. And a test of relationships. But it is also a test of values.
Read moreWhen a crisis strikes it’s very natural to try and hide behind some sort of a defensive statement. Yet that statement needs to be meaningful and not just a fashionable cliché posing as a moral fig-leaf.
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Many thoroughly savvy executives fail to take the potential for crisis as seriously as they should. They might have great security plans, or they might be following so-called best practices in crisis management, but they are still woefully...
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