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Why Empathy is important when disaster strikes

Why Empathy Is Critical When Disaster Strikes

Why Empathy Is Critical When Disaster Strikes by Tony Jaques Ph.D., Director of Issue Outcomes Pty. Ltd. and author of Crisis Counsel: Navigating Legal and Communication Conflict When a boatload of tourists was involved in an incident in remote northwest Australia, and more than a dozen were taken to the hospital – some with serious injuries…

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How the Russia boycott has upended corporate issue activism

How the Russia boycott has upended corporate issue activism By Tony Jaques Ph.D., Director of Issue Outcomes Pty. Ltd. and author of Crisis Counsel: Navigating Legal and Communication Conflict The lightning pace of businesses boycotting Russia over the invasion of Ukraine means corporate activism on social and political issues will never be the same. Official sanctions in…

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FREE WHITE PAPER: Rhinos and Risk Assessments

FREE WHITE PAPER Rhinos and Risk Assessments: Adjusting risk Assessment Methodologies to Account for ‘Unforeseeable’ Events By Dr. Jo Robertson It is wrong to describe the COVID-19 pandemic as a "black swan" (i.e. a catastrophic event that no one saw coming). Far more apt would be to call it a ‘grey rhino’…

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