When you’re in the public spotlight over a high-profile issue, the first question is: “What shall we say to the media?” But another important question is: “Should we say anything at all?”
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How the Russia boycott has upended corporate issue activism
By Tony Jaques Ph.D., Director of Issue Outcomes Pty. Ltd. and author of Crisis Counsel: Navigating Legal and Communication Conflict
The lightning pace of businesses boycotting Russia over the invasion of Ukraine means corporate activism on social and political issues will never be the same.
Official sanctions in…
MIT Professional Education is offering its popular and comprehensive Crisis Management & Business Resiliency Course twice this year
What specifically can organisations do to help minimize the risk of a cybersecurity crisis?
When it comes to crisis management, that most difficult question is: “When did you first know about this?”
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Rhinos and Risk Assessments: Adjusting risk Assessment Methodologies to Account for ‘Unforeseeable’ Events
By Dr. Jo Robertson
It is wrong to describe the COVID-19 pandemic as a "black swan" (i.e. a catastrophic event that no one saw coming). Far more apt would be to call it a ‘grey rhino’…
Just as the world seems to be slowly recovering from the worst of COVID-19, business continuity and supply-chain are emerging as major crisis risks.
Can you apologise for what you said about a highly emotive controversy and still defend what caused the controversy in the first place?
Reputation may in fact be your most valuable uninsured asset. Nothing destroys reputation faster or deeper than a crisis mismanaged.
Preparation for Protest
Charlie Maclean-Bristol discusses how to prepare your company against protesters, taking into consideration the safety of your staff protesters and your company's reputation.
With the Extinction Rebellion in London last week and the COP26 Conference of the Parties happening in Glasgow in 6 weeks, I thought it might be a good time…