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2022cContinuity-insights-management-conference

20th Annual Continuity Insights Management Conference

20th Annual Continuity Insights Management Conference Be sure to register for the 20th Annual Continuity Insights Management Conference, April 25-27, 2022, Omni Louisville Hotel, Louisville, KY for insight, inspiration, and actionable ideas presented by a faculty of leading business continuity experts and practitioners. Never before has the need for critical information-sharing been greater. While the pandemic…

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Should You Engage With Online Complaints and Negative Comments On Social Media?

Should You Engage With Online Complaints and Negative Comments? by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict. Conventional wisdom proposes organisations should respond to online complaints swiftly, openly and with empathy. But new research suggests…

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Disaster Resource Guide Celebrates 35th Anniversary as Pioneer in Resilience Industry

Publisher Celebrates 35th Anniversary as Pioneer in Resilience Industry by Daniel Herrera The Journey Began in December 1985 As a resident of Southern California, Kathy Rainey had firsthand experience with earthquakes, but the Mexico City quake of 1985 was stunning in its devastation. The extended shaking destroyed thousands of buildings, leaving 250,000 people homeless. Forty…

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Jim Burtles, 1935-2020

The world lost an amazing man on New Year's Eve, Jim Burtles. I first met Jim at a conference over two decades ago. His warmth, eagerness to share his knowledge and experience, and enthusiasm left an immediate and lasting impression. Among other achievements, Jim was a widely respected expert on business continuity, a founding Fellow of the…

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