How to Respond When Your Brand Comes Under Political Attack by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict. While...
Read moreCOVID-19 is proving an existential crisis for many non-profits and charities, but the reality is that such organizations are equally vulnerable to the whole range of usual crisis risks, and many are simply not adequately prepared.
Read moreA crisis is a test of leadership. A test of systems. And a test of relationships. But it is also a test of values.
Read moreA crisis is a test of leadership. A test of systems. And a test of relationships. But it is also a test of values.
Read moreA crisis is a test of leadership. A test of systems. And a test of relationships. But it is also a test of values.
Read moreWhen a crisis strikes it’s very natural to try and hide behind some sort of a defensive statement. Yet that statement needs to be meaningful and not just a fashionable cliché posing as a moral fig-leaf.
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WATCH THIS EXCLUSIVE WEBCAST WITH ONE OF THE WORLD’S FEW THOUGHT LEADERS ON CRISIS MANAGEMENT, DR TONY JAQUES Learning from the best: I have just had the privilege of hosting an exclusive webcast with one of the few genuine thought leaders...
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Crisis Communications Strategy: Getting into that Operational Rhythm Communication during a crisis is one of the most sensitive tasks an emergency manager must deliver in a timely manner. As a crisis can happen an emergency manager must be...
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An Apology From a Leader can be a good thing The most powerful action in reputation recovery and rehabilitation is to apologize. If you want or need forgiveness, you’ll need to step up and apologize. “Wait a minute,” you say, “The lawyers won’t...
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A crisis strikes out of the blue, at the time and place least expected. In a word, you’re Blindsided! According to Bruce T. Blythe, managing a crisis is an ultimate test of leadership, requiring leaders who inspire loyalty and trust as they rise...
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Get crisis-ready NOW! Learn from a master exactly what to do, what to say, when to say it, and when to do it while the whole world is watching: stop creating victims; communicate effectively with all stakeholders; prevent lawsuits; and reduce the...
Read moreA crisis strikes out of the blue, at the time and place least expected. In a word, you’re Blindsided! According to Bruce T. Blythe, managing a crisis is an ultimate test of leadership, requiring leaders who inspire loyalty and trust as they rise...
Read more