When you’re in the public spotlight over a high-profile issue, the first question is: “What shall we say to the media?” But another important question is: “Should we say anything at all?”
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Has COVID Vaccination Transformed Corporate Issue Activism?
by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict.
Proactive corporate support (corporate issue activism) for COVID vaccination has triggered praise for some companies. But does it indicate a…
Cyber-Crises Are Never "Just an IT Problem"
by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict.
Online data failures and ransomware attacks are emerging as a leading deadly threat to reputation. However, some organisations still seem to…
Every undergraduate PR student knows from their first semester that understanding stakeholders is essential, yet some big corporations appear to have forgotten that basic principle.
One of the most common areas of disagreement between lawyers and communicators is about when and how to apologize.
Charlie Maclean-Bristol discusses the issues associated with communications after a cyber-attack, and how to develop a plan that will make a huge difference in an organization’s ability to survive and keep their reputation after a data breach.
What do European Football and Australia Post have in common?
by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict.
Stakeholders are the essential foundation of any communication strategy especially issue and crisis management and two recent…
One of the most common areas of disagreement between lawyers and communicators is about when and how to apologize.
What's the Reputation Risk When Your Star Behaves Badly?
by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict.
Was Jeep right to withdraw its costly Super Bowl advertisement in February after learning that singer Bruce Springsteen…
How to Respond When Your Brand Comes Under Political Attack
by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict.
While the American election is finally over, one company is still monitoring for potential damage after being…