Crisis Management and Crisis Communication Archives

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FREE WHITE PAPER: Rhinos and Risk Assessments

Crisis Management, Crisis Management and Crisis Communication, Disaster Preparedness, Pandemics, Risk Management, Special OffersFebruary 11, 20221KViews 0Likes 0Comments

FREE WHITE PAPER Rhinos and Risk Assessments: Adjusting risk Assessment Methodologies to Account for ‘Unforeseeable’ Events By Dr. Jo Robertson It is wrong to describe the COVID-19 pandemic as a "black swan" (i.e. a catastrophic event that no one saw coming). Far more apt would be to call it a ‘grey rhino’…

How A CEO Apology Satisfied No-one and Ignored the Real Issue

Crisis Management, Crisis Management and Crisis CommunicationNovember 4, 2021536Views 0Likes 0Comments

Can you apologise for what you said about a highly emotive controversy and still defend what caused the controversy in the first place?

White Paper: Is Reputation Your Most Valuable Uninsured Asset?

Crisis Management, Crisis Management and Crisis Communication, Special OffersOctober 15, 2021404Views 0Likes 0Comments

Reputation may in fact be your most valuable uninsured asset. Nothing destroys reputation faster or deeper than a crisis mismanaged.

Has COVID Vaccination Transformed Corporate Issue Activism?

Crisis Management and Crisis CommunicationAugust 23, 2021635Views 0Likes 0Comments

Has COVID Vaccination Transformed Corporate Issue Activism? by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict. Proactive corporate support (corporate issue activism) for COVID vaccination has triggered praise for some companies. But does it indicate a…

White Paper: Is Reputation Your Most Valuable Uninsured Asset?

Crisis Management and Crisis CommunicationAugust 13, 2021441Views 0Likes 0Comments

Reputation may in fact be your most valuable uninsured asset. Nothing destroys reputation faster or deeper than a crisis mismanaged.

Cyber-Crises Are Never “Just an IT Problem”

Crisis Management, Crisis Management and Crisis Communication, InfoSecurityAugust 3, 2021479Views 0Likes 0Comments

Cyber-Crises Are Never "Just an IT Problem" by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict. Online data failures and ransomware attacks are emerging as a leading deadly threat to reputation. However, some organisations still seem to…

Free Chapter: No Successful Crisis Response Begins When The Crisis Begins!

Crisis Management, Crisis Management and Crisis CommunicationJuly 30, 2021447Views 0Likes 0Comments

Now, more than ever, today’s executive needs to be prepared to take quick action to annihilate crises before they happen! EXECUTING CRISIS: A C-SUITE CRISIS LEADERSHIP SURVIVAL GUIDE is made for business leaders who wants to learn how to manage a crisis when it arises. How leaders deal with crisis can clarify character and strengthen reputation.…

Woolworths and the Cost of Ignoring Stakeholders

Crisis Management, Crisis Management and Crisis CommunicationJuly 2, 2021479Views 0Likes 0Comments

Every undergraduate PR student knows from their first semester that understanding stakeholders is essential, yet some big corporations appear to have forgotten that basic principle.

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Free Chapter: Why Should I Apologize? Lawyers vs. Communicators

Crisis Management, Crisis Management and Crisis Communication, Special OffersJune 11, 2021469Views 0Likes 0Comments

One of the most common areas of disagreement between lawyers and communicators is about when and how to apologize.

So, You Want to Change your Boss? Fuhgeddaboudit!

Crisis Management, Crisis Management and Crisis CommunicationMay 21, 2021439Views 0Likes 0Comments

So You Want to Change your Boss? Fuhgeddaboudit! by Jim Lukaszewski As Americas Crisis Guru the most frequent question I get from other senior practitioners is "How do you overcome the resistance of a boss who needs to change but will not listen to you?" I respond with my own question, "How long have you been…