Issue management is a proven, effective tool for driving toward openly stated objectives, but legitimate tools can sometimes be used for illegitimate purposes.
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Optus must have had a crisis plan. How did it all go so wrong?
by Tony Jaques, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management
It’s not often we get to see a corporate crisis spiral out of control as quickly as happened when hackers struck…
If you live or work in an area subject to hurricanes, major storms, flooding, and high winds, now is a time to take advantage of the lessons learned following Hurricane Ian’s destruction.
The world can be a scary place for your business … and cyber threats can be even scarier these days. When hostile state actors and increasingly dangerous corporate espionage are worrying you, you need to focus your energy on cyber threat detection, prevention and response!
This free excerpt from the groundbreaking book Building an Effective Cybersecurity Program…
Charlie Maclean-Bristol discusses the evidence behind cyber attacks indirectly causing the death and injury of people, and the importance of exercises to train employees on working efficiently during a cyber attack.
When and how to apologize has always been a challenge. But new media demands and expectations are making it harder to do the right thing and avoid further controversy.
Seaports handle billions of tons of cargo annually, and are considered “critical infrastructure”
Please join our friends at DRJ for their upcoming conference September 11-14 2022 in Phoenix!
“This book, Objective Prosperity, will make you think. What factors influence the chances for individual success and national prosperity?”
Why Empathy Is Critical When Disaster Strikes
by Tony Jaques Ph.D., Director of Issue Outcomes Pty. Ltd. and author of Crisis Counsel: Navigating Legal and Communication Conflict
When a boatload of tourists was involved in an incident in remote northwest Australia, and more than a dozen were taken to the hospital – some with serious injuries…