Tony Jaques Archives

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Should shareholder funds be spent on divisive social issues?

Crisis Management, Risk ManagementNovember 9, 2023116Views 0Likes 0Comments

Companies have struggled for years whether to speak out on controversial social and political issues.

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How moral blindness breeds plummeting corporate reputation

Crisis Management, Crisis Management and Crisis Communication, Risk ManagementOctober 5, 2023210Views 0Likes 0Comments

The sound you can hear across the big end of town is the shredding of reputations in the wake of corporate crises, often triggered by moral blindness.

Why there is no silver bullet for Qantas’ reputational crisis

Crisis Management, Crisis Management and Crisis CommunicationSeptember 27, 2023215Views 0Likes 0Comments

When a reputational crisis strikes it’s very human to look for a quick fix. But the problems now facing Qantas are a vivid lesson for companies everywhere.

How persistent bad numbers help drive major public issues

Crisis Management, Crisis Management and Crisis Communication, UncategorizedJuly 6, 2023275Views 0Likes 0Comments

Australia’s decision to ban all non-prescription vapes highlights how lobbyists and activists sometimes misuse data in an attempt to influence major public issues.

Should legal advice take precedence in a crisis? (Free eBook)

Crisis Management, Crisis Management and Crisis CommunicationJune 19, 2023221Views 0Likes 0Comments

Should legal advice take precedence in a crisis? by Tony Jaques, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management Lawyers are involved in just about every serious organizational crisis. Yet how much specific training do they receive about their role in a crisis as part of…

Cyber-security needs more crisis preparedness, less blame-shifting

Crisis Management, Crisis Management and Crisis Communication, InfoSecurityApril 19, 2023373Views 0Likes 0Comments

How many more times will some struggling organization announce that a cyber-breach or data leak was caused by failure at a 3rd-party contractor?

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An advertising mistake helped lose $100 billion – who’s to blame?

Crisis Management, Crisis Management and Crisis CommunicationMarch 16, 2023368Views 0Likes 0Comments

When an advertisement goes terribly wrong who’s to blame? That surely must have been the question at Google after the launch of their new AI tool Bard.

How an avoidable mistake derailed a crisis response

Books, Crisis Management, Crisis Management and Crisis CommunicationMarch 2, 2023834Views 0Likes 0Comments

When a 50-car freight train carrying toxic chemicals derailed and caught fire near the small town of East Palestine in rural Ohio in February, it was always going to be a corporate crisis and a state-wide disaster.

Is Your Company Prepared? Vital Cybersecurity and Critical Infrastructure Books and Products Your Team Needs

Books, Crisis Management and Crisis Communication, Disaster Preparedness, Special OffersJanuary 19, 2023225Views 0Likes 0Comments

Throughout the business world, security breaches have become a constant reminder of the critical need to assess and take action on cybersecurity risks and critical infrastructure vulnerabilities. As we have seen from the damages incurred from the war in Ukraine, it has occurred to many businesses and municipalities around the world that they could be…

When should corporates take a stand on high-profile social issues?

Crisis Management, Crisis Management and Crisis CommunicationMay 21, 2022691Views 0Likes 0Comments

The likely overthrow of Roe v Wade to limit access to abortion in the United States has highlighted whether and when business corporations should take a stand on controversial social issues.