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How the Russia boycott has upended corporate issue activism

How the Russia boycott has upended corporate issue activism By Tony Jaques Ph.D., Director of Issue Outcomes Pty. Ltd. and author of Crisis Counsel: Navigating Legal and Communication Conflict The lightning pace of businesses boycotting Russia over the invasion of Ukraine means corporate activism on social and political issues will never be the same. Official sanctions in…

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Preparation for Protest By Charlie Maclean-Bristol

Preparation for Protest Charlie Maclean-Bristol discusses how to prepare your company against protesters, taking into consideration the safety of your staff protesters and your company's reputation. With the Extinction Rebellion in London last week and the COP26 Conference of the Parties happening in Glasgow in 6 weeks, I thought it might be a good time…

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Has COVID Vaccination Transformed Corporate Issue Activism?

Has COVID Vaccination Transformed Corporate Issue Activism? by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict. Proactive corporate support (corporate issue activism) for COVID vaccination has triggered praise for some companies. But does it indicate a…

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Cyber-Crises Are Never “Just an IT Problem”

Cyber-Crises Are Never "Just an IT Problem" by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict. Online data failures and ransomware attacks are emerging as a leading deadly threat to reputation. However, some organisations still seem to…

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Should You Engage With Online Complaints and Negative Comments On Social Media?

Should You Engage With Online Complaints and Negative Comments? by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict. Conventional wisdom proposes organisations should respond to online complaints swiftly, openly and with empathy. But new research suggests…

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