These exercises and many more one-hour exercises are contained in Charlie Maclean-Bristol’s new book, Business Continuity Exercises: Quick Exercises to Validate Your Plan.
Invention Identifies Lost 911 Callers
It’s a nightmare for emergency managers: Who is dialing 911 but not getting through? Dallas-based FailSafe Communications believes it has the answer with an invention that identifies lost 911 callers. It has licensed a technology that uses Signaling System 7 (SS7) to identify blocked callers when all circuits to 911…
The main scenario people write plans for is the loss of their building, and they may have some other plans for loss of people, suppliers, or IT. Often the scenario plans, which I like to call contingency plans, are generic, contain little detail and do not align to the risk the organization faces.
The observation may be a simple set of notes or it can be a formalized report. In either case, the most effective aspect of an observation is that it results in improvement or added excellence to the performance of your company’s performance.
In this chapter you will discover:
• An overview of the concept of an “observation.”
• The primary elements included in the observation as well as its format.
• Fundamental considerations when performing and documenting the observation including the power of one’s influence on the actions being observed, the need for critical thinking, and considerations…