crisis response Archives

Free Chapter: No Successful Crisis Response Begins When The Crisis Begins!

Crisis Management, Crisis Management and Crisis CommunicationJuly 30, 2021661Views 0Likes 0Comments

Now, more than ever, today’s executive needs to be prepared to take quick action to annihilate crises before they happen! EXECUTING CRISIS: A C-SUITE CRISIS LEADERSHIP SURVIVAL GUIDE is made for business leaders who wants to learn how to manage a crisis when it arises. How leaders deal with crisis can clarify character and strengthen reputation.…

So, You Want to Change your Boss? Fuhgeddaboudit!

Crisis Management, Crisis Management and Crisis CommunicationMay 21, 2021589Views 0Likes 0Comments

So You Want to Change your Boss? Fuhgeddaboudit! by Jim Lukaszewski As Americas Crisis Guru the most frequent question I get from other senior practitioners is "How do you overcome the resistance of a boss who needs to change but will not listen to you?" I respond with my own question, "How long have you been…

Seven Ways to Bungle Your Crisis Response

Crisis Management, Crisis Management and Crisis CommunicationMay 7, 2021647Views 0Likes 0Comments

If your approach is, “management by bungling,” expect irreparable, permanent damage to your reputation, at least while you’re still in charge

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WEBINAR: How to Manage Legal and Communication Advice in a Crisis – And Do the Right Thing

Crisis Management, Crisis Management and Crisis CommunicationSeptember 21, 2020922Views 0Likes 0Comments

WATCH THIS EXCLUSIVE WEBCAST WITH ONE OF THE WORLD'S FEW THOUGHT LEADERS ON CRISIS MANAGEMENT, DR TONY JAQUES Learning from the best: I have just had the privilege of hosting an exclusive webcast with one of the few genuine thought leaders on crisis management and issue management, Dr Tony Jaques, of Melbourne, Australia. The participants were an…

Victim Management And Reputation Risk For A CEO

Crisis Management, Crisis Management and Crisis CommunicationMay 16, 2019732Views 0Likes 0Comments

According to Jim Lukaszewski, "The most volatile component of all crisis response is victim management. Failure to promptly, humanely, and empathetically see that victims' needs are also met will eclipse an organization's response. Even a flawless response will be remembered for its angry survivors, relatives, public officials, sometimes competitors, but almost always the critics.

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Setting Crisis Response, Communication Strategies, And Priorities

Crisis Management, Crisis Management and Crisis CommunicationApril 29, 20191KViews 0Likes 0Comments

According to Jim Lukaszewski, in a crisis, effective decisions and actions must precede communication. The reality is that once the instant of crisis has occurred, the process of recovery has begun. Recovery can be quite complicated and lengthy. The operational response goal is to put the focus truly on the first 1-3 hours of a crisis. This will then assure that tone, tempo, scope, and intent are established powerfully and constructively. Emergency communication response priorities must also address appropriate operational action. In addition to this, it must match the expectations of all potential audiences who could be affected or afflicted by your actions or by the crisis situation.