crisis response Archives

Why Empathy is important when disaster strikes

Why Empathy Is Critical When Disaster Strikes

Crisis Management, Crisis Management and Crisis CommunicationJune 20, 2022408Views 0Likes 0Comments

Why Empathy Is Critical When Disaster Strikes by Tony Jaques Ph.D., Director of Issue Outcomes Pty. Ltd. and author of Crisis Counsel: Navigating Legal and Communication Conflict When a boatload of tourists was involved in an incident in remote northwest Australia, and more than a dozen were taken to the hospital – some with serious injuries…

When should corporates take a stand on high-profile social issues?

Crisis Management, Crisis Management and Crisis CommunicationMay 21, 2022551Views 0Likes 0Comments

The likely overthrow of Roe v Wade to limit access to abortion in the United States has highlighted whether and when business corporations should take a stand on controversial social issues.

Speak up or shut up? The Great Communication Conundrum

Crisis Management, Crisis Management and Crisis CommunicationMay 5, 2022318Views 0Likes 0Comments

When you’re in the public spotlight over a high-profile issue, the first question is: “What shall we say to the media?” But another important question is: “Should we say anything at all?”

Invasion of Ukraine increases cybersecurity crisis risk everywhere

Crisis Management, Crisis Management and Crisis Communication, InfoSecurity, Risk ManagementMarch 3, 2022688Views 0Likes 0Comments

What specifically can organisations do to help minimize the risk of a cybersecurity crisis?

Is This the Most Difficult Crisis Question to Answer in a Crisis?

Crisis Management, Crisis Management and Crisis CommunicationFebruary 17, 2022497Views 0Likes 0Comments

When it comes to crisis management, that most difficult question is: “When did you first know about this?”

Executing Crisis: A C-Suite Crisis Leadership Survival Guide by Dr. Jo Robertson

Free Chapter: No Successful Crisis Response Begins When The Crisis Begins!

Crisis Management, Crisis Management and Crisis CommunicationJuly 30, 2021177Views 0Likes 0Comments

Now, more than ever, today’s executive needs to be prepared to take quick action to annihilate crises before they happen! EXECUTING CRISIS: A C-SUITE CRISIS LEADERSHIP SURVIVAL GUIDE is made for business leaders who wants to learn how to manage a crisis when it arises. How leaders deal with crisis can clarify character and strengthen reputation.…

So, You Want to Change your Boss? Fuhgeddaboudit!

Crisis Management, Crisis Management and Crisis CommunicationMay 21, 2021176Views 0Likes 0Comments

So You Want to Change your Boss? Fuhgeddaboudit! by Jim Lukaszewski As Americas Crisis Guru the most frequent question I get from other senior practitioners is "How do you overcome the resistance of a boss who needs to change but will not listen to you?" I respond with my own question, "How long have you been…

Seven Ways to Bungle Your Crisis Response

Crisis Management, Crisis Management and Crisis CommunicationMay 7, 2021172Views 0Likes 0Comments

If your approach is, “management by bungling,” expect irreparable, permanent damage to your reputation, at least while you’re still in charge

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WEBINAR: How to Manage Legal and Communication Advice in a Crisis – And Do the Right Thing

Crisis Management, Crisis Management and Crisis CommunicationSeptember 21, 2020351Views 0Likes 0Comments

WATCH THIS EXCLUSIVE WEBCAST WITH ONE OF THE WORLD'S FEW THOUGHT LEADERS ON CRISIS MANAGEMENT, DR TONY JAQUES Learning from the best: I have just had the privilege of hosting an exclusive webcast with one of the few genuine thought leaders on crisis management and issue management, Dr Tony Jaques, of Melbourne, Australia. The participants were an…

Victim Management And Reputation Risk For A CEO

Crisis Management, Crisis Management and Crisis CommunicationMay 16, 2019160Views 0Likes 0Comments

According to Jim Lukaszewski, "The most volatile component of all crisis response is victim management. Failure to promptly, humanely, and empathetically see that victims' needs are also met will eclipse an organization's response. Even a flawless response will be remembered for its angry survivors, relatives, public officials, sometimes competitors, but almost always the critics.