So You Want to Change your Boss? Fuhgeddaboudit! by Jim Lukaszewski As Americas Crisis Guru the most frequent question I get from other senior practitioners is “How do you overcome the resistance of a boss who needs to change but will not...
Read moreIf your approach is, “management by bungling,” expect irreparable, permanent damage to your reputation, at least while you’re still in charge
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WATCH THIS EXCLUSIVE WEBCAST WITH ONE OF THE WORLD’S FEW THOUGHT LEADERS ON CRISIS MANAGEMENT, DR TONY JAQUES Learning from the best: I have just had the privilege of hosting an exclusive webcast with one of the few genuine thought leaders...
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According to Jim Lukaszewski, “The most volatile component of all crisis response is victim management. Failure to promptly, humanely, and empathetically see that victims’ needs are also met will eclipse an organization’s...
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According to Jim Lukaszewski, in a crisis, effective decisions and actions must precede communication. The reality is that once the instant of crisis has occurred, the process of recovery has begun. Recovery can be quite complicated and lengthy...
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