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Executing Crisis: A C-Suite Crisis Leadership Survival Guide by Dr. Jo Robertson

Free Chapter: No Successful Crisis Response Begins When The Crisis Begins!

Now, more than ever, today’s executive needs to be prepared to take quick action to annihilate crises before they happen! EXECUTING CRISIS: A C-SUITE CRISIS LEADERSHIP SURVIVAL GUIDE is made for business leaders who wants to learn how to manage a crisis when it arises. How leaders deal with crisis can clarify character and strengthen reputation.…

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The Importance of Incident Response Training for First Responders

The Importance of Incident Response Training for First Responders Charlie Maclean-Bristol, FBCI FEPS discusses why incident responders are important to have within your company and the benefits of training them to a high standard This week, I traveled down to the Midlands for my first onsite visit in 16 months. I have been preparing a…

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Should You Engage With Online Complaints and Negative Comments On Social Media?

Should You Engage With Online Complaints and Negative Comments? by Tony Jaques PhD, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management, author of Crisis Counsel: Navigating Legal and Communication Conflict. Conventional wisdom proposes organisations should respond to online complaints swiftly, openly and with empathy. But new research suggests…

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MIT Crisis Management & Business Resiliency Course — now offered online

MIT Crisis Management & Business Resiliency Course — now offered online July 19-22 and July 26-29, 2021 There's no denying its been a difficult year. To help you navigate today's and tomorrow's crises, MIT Professional Education's popular Crisis Management & Business Resiliency Course is being offered virtually this July. MIT Crisis Management & Business Resiliency Course…

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Hypercomplexity: Which Incidents Should We Be Preparing For In A Hypercomplex World

Hypercomplexity: Which Incidents Should We Be Preparing For?

Hypercomplexity: Which Incidents Should We Be Preparing For? Charlie Maclean-Bristol, FBCI, FEPS discusses the idea of a hypercomplex world and preparing for different scenarios in it. A few weeks ago, I wrote a bulletin on scenario planning and how under the new requirement of Operational Resilience for FCA and PRA, regulated organisations now have a…

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