A crisis is a test of leadership. A test of systems. And a test of relationships. But it is also a test of values.
Welcome to Rothstein Publishing!
An Unexercised Continuity Plan Could Be More Dangerous Than No Plan At All!
A crisis is a test of leadership. A test of systems. And a test of relationships. But it is also a test of values.
When a crisis strikes it’s very natural to try and hide behind some sort of a defensive statement. Yet that statement needs to be meaningful and not just a fashionable cliché posing as a moral fig-leaf.
Many thoroughly savvy executives fail to take the potential for crisis as seriously as they should. They might have great security plans, or they might be following so-called best practices in crisis management, but they are still woefully underprepared. Dr. Jo Robertson, author of Executing Crisis: A C-Suite Crisis Leadership Survival Guide, shares her top…
WATCH THIS EXCLUSIVE WEBCAST WITH ONE OF THE WORLD'S FEW THOUGHT LEADERS ON CRISIS MANAGEMENT, DR TONY JAQUES
Learning from the best:
I have just had the privilege of hosting an exclusive webcast with one of the few genuine thought leaders on crisis management and issue management, Dr Tony Jaques, of Melbourne, Australia.
The participants were an…
The COVID-19 pandemic was not a “black swan” (catastrophic event that came out of the blue and no one saw coming), it was a “gray rhino” which had long been predicted but leadership everywhere overlooked. As we move forward from the pandemic to new challenges, how do we better ensure we have our eyes open…
Should top executives be penalized after a crisis?
by Tony Jaques, PhD
It’s human nature to demand that “heads should roll” when things go wrong. And politicians and business leaders have got used to pointless calls for them to resign after every minor problem. But what is the right response when an organisation gets into…
Why Communicators and Lawyers Must Work Better Together, by Tony Jaques
Recent research shows some communicators and lawyers still don't trust each other, especially in the pressure-cooker environment of a crisis. The result can be conflicting advice to management, leading to poor decisions and reputational damage.
The conflict between what's legally permissible and what society thinks…
Facing a reputational crisis TikTok placed ads in Australian newspapers, pleading not to become a “political football.” But outside the media bubble, did anybody pay attention? Or was it just an outdated response with no real value in terms of effective crisis management?