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Comprehensive Crisis and Continuity Program for Colleges and Universities


This template package is a comprehensive college emergency management program. The easy-to-use templates include actions to be taken:

  • To reduce the probability of a crisis event occurring.
  • To mitigate the impact of a crisis event for crisis events that can not be avoided.
  • During a crisis event.
  • After the crisis event, to return to normal operations.


This comprehensive college emergency management program template includes crisis management and continuity of operations (COOP).

Key Features:

  • The planning templates are written in as easy-to-use Microsoft Word format.
  • The planning templates are written specifically for a college and university environment.
  • The development of the templates has evolved over many years and has received extensive field testing in a college and university setting.

Highlights and Product Details:

  • The planning templates are written in easy-to-use Microsoft Word designed with “fill-in-the blank’ and “edit-out” text.
  • There is a comprehensive hazard-specific Crisis Plan that includes actions to be taken during each of the four phases of emergency management:
    • Prevention / Mitigation
    • Preparation
    • Response
    • Recovery
  • The comprehensive Continuity of Operations Plan (COOP) is a complete central plan that:
    • Delineates an organizational structure designed to interface with the organizational structure of civil emergency responders.
    • Establishes clear guidelines for program activation and operation.
    • Synchronizes and coordinates the responsibilities and activities of the major departments that comprise the organization.
  • Develops planning for twelve major departments (Academic Affairs, Auxiliary Services, Business Services, Environmental Health and Safety, Facilities, Finance and Administration, Human Resources, Information Technology, Public Relations, Residential Life, Security and Student Affairs).
  • There are special templates that focus on safety and security issues for faculty, staff and students.
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About the Author

Douglas M. Henderson, FSA, CBCP, President of Disaster Management, Inc., has 20 years of experience in the management and human resources fields with major consulting firms. In August of 1992, Mr. Henderson was the key associate of the Emergency Response Team for a consulting firm located in South Miami-Dade County. Inspired by the real life business experience with Hurricane Andrew and the lack of preparation within the business and academic community, Mr. Henderson founded Disaster Management, Inc.

Mr. Henderson’s clients include Bombardier Capital Group, CP Ships, Discovery Channel Latin America, Intek Plastics, Kemper-NATLSCO, Professional Golfers’ Association (PGA), University of Miami, United Educators Insurance Company and numerous other organizations of all sizes. The activities he has undertaken on behalf of these organizations includes Site Inspections, Risk Assessments, Business Impact Analyses, Strategy Developments, Business Continuity Plans, Emergency Response Plans, facilitating Tabletop Exercises and more.

Douglas M. Henderson, FSA, CBCPMr. Henderson has a Degree in mathematics from the University of Arizona, a Fellow – Society of Actuaries and a Certified Business Continuity Professional. Mr. Henderson is the author of the book Is Your Business Ready for the Next Disaster? and the following planning templates: the Business Continuity Plan for Higher Education, the Continuity of Operations Plan for Colleges and Universities, the Continuity of Operations Plan for Public & Private Schools (K-12), the Complete Hurricane and Flood Plan, Comprehensive Business Continuity Management Program and other planning templates.

Mr. Henderson is the coauthor of the textbook Business Continuity and Risk Management: Essentials of Organizational Resilience. Mr. Henderson is also a frequent speaker and contributor of articles to professional magazines and journals.


What Files are Included?

1. Read Me Folder

  • ReadMe.doc – Introduction, licensing, user & copyright information (this file)

2. Campus-Wide Plans Folder

  • COOP.2016.doc – The Continuity of Operations Plan (COOP) is the overarching plan for the organization that is designed to prevent disasters or to mitigate damage and rapidly restore normal operations for disasters that cannot be prevented.
  • CrisisPlan.2016.doc – Crisis Plan defines hazard-specific steps or activities to be taken, organized into the four Phases of Emergency Management (Prevention / Mitigation, Preparation, Response and Recovery).

3. Department Plans Folder

  • There are specific Department Plans for:
    • AcademicAffairs.doc
    • AuxiliaryServices.doc
    • BusinessServices.doc
    • EnvironmentalHealthandSafety.doc
    • Facilities.doc
    • FinanceandAdministration.doc
    • HumanResources.doc
    • InformationTechnology.doc
    • PublicRelations.doc
    • ResidentialLife.doc
    • Security.doc
    • StudentAffairs.doc

4. Distributions Folder

  • CampusSafetyGuidelinesforStudents.doc – A plan or pamphlet for distribution to students that provides guidance in safely responding to emergency situations.
  • CampusSafetyGuidelinesforFacultyandStaff.doc – A plan or pamphlet for distribution to your faculty and staff that provides guidance in safely responding to emergency situations.
  • OnePageSummary.doc – A capsule summary of emergency actions. This information is designed to be posted in every campus classroom, office and room. This information should also be made available over hand-held smart devices.