While volumes of information exist on the impact stress has on leadership decision-making under emergency response, conflict, war and natural disasters, much less data is available from the minds of the executives that are protecting corporate brands, standing in the marketplace and ability to serve customers.
It’s hard to say which leadership style is the best practice, especially given that certain circumstances warrant different responses. It often comes down to how the styles are combined within a given leader, or how they manifest in the executive team’s collective behavior that creates a strong crisis management capability. Those corporations who want to be pioneers need to willingly share leadership lessons so those that come after them are better equipped to manage crises.
Devin Sirmenis, Witt O’Brien’s, explains distinct leadership styles and their applicability to corporate crisis management, courtesy of Continuity Insights.