DL888 DOWNLOAD: Principles and Practice of Business Continuity: SUPPLEMENTAL MATERIALS

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In this second edition of Principles and Practice of Business Continuity: Tools and Techniques, Jim Burtles explains six main scenarios. He promises: “If you and your organization are prepared to deal with these six generic risks, you will be able to recover from any business disaster.”

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Are you are a Business Continuity Manager or training for the job? Are you ready to keep the business up and running in the face of emergencies ranging from earthquakes to accidents to fires to computer crashes?

In this second edition of Principles and Practice of Business Continuity: Tools and Techniques, Jim Burtles explains six main scenarios. He promises: “If you and your organization are prepared to deal with these six generic risks, you will be able to recover from any business disaster.”

Using his decades of experience, Burtles speaks to you directly and personally, walking you through handling any contingency. He tells you how to bring people together to win executive support, create a Business Continuity Plan, organize response teams, and recover from the disruption. His simple, step-by-step actions and real-world examples give you the confidence to get the job done.

Principles and Practice of Business Continuity: Tools and Techniques is organized with all the features you need to master the information:

  • Each chapter starts with learning objectives and ends with a multiple-choice self-examination covering the main points.
  • Thought-provoking exercises at the end of each chapter help you to apply the materials from the chapter to your own experience.
  • A glossary of the key terms currently in use in the industry and a full index allow for more depth of study.
  • A downloadable the Business Continuity Toolkit offers wealth of extra online material prepared specially for you by Jim Burtles.

The book is organized around the phases of planning for and achieving resiliency in an organization:

Part I: Preparation and Startup
  • Learn the essentials of the Business Continuity discipline and profession and the practical basic information that will help you move fast to achieve results.
Part II: Building a Foundation
  • Gather and analyze the information you need to identify possible threats, deal with the symptoms, and take steps to prevent the consequences.
Part III: Responding and Recovering
  • Organize resources, teams, and facilities to protect, recover, and restore critical business activities.
Part IV: Planning and Implementing
  • Create the plans that are at the heart of your Business Continuity program. Manage plans, resources, and people for a BC capability that will stand the test of time.
Part V: Long-term Continuity
  • Move beyond basic planning to audit and maintain capabilities, enhance governance, and prepare for a rewarding career in Business Continuity.

Jim Burtles KLJ, MMLJ, Hon FBCI is a well-known and respected leader within the business continuity profession. Now semi-retired and living in West London, he can look back and reflect upon the lessons learned from a wealth of experience gained in some 40 years of practice, spread across 4 continents and 24 countries. He was granted Freedom of the City of London in 1992, received a Lifetime Achievement Award in 2001, and was awarded an Honorary Fellowship by the Business Continuity Institute (BCI) in 2010. In 2005, he was granted the rank of a Knight of Grace i

Jim Burtles KLJ, MMLJ, Hon FBCI

n the Military and Hospitaller Order of St. Lazarus of Jerusalem, an ancient and charitable order which cares for those afflicted with leprosy and similar debilitating diseases.

Working as an IBM field engineer, in the mid-70s he took on the role of a rescue engineer, helping customers recover their damaged systems in the wake of fires, floods, and bombings. This type of work was the beginning of what later became known as disaster recovery. During the 80s, he became an early pioneer of what was then the emerging business continuity profession. In 1994 he helped to found the Business Continuity Institute (BCI) and now serves on its Global Membership Council, representing the interests of the worldwide membership. His practical
experience includes hands-on recovery work with victims of traumatic events such as explosions,
earthquakes, storms, and fires. This includes technical assistance and support in 90-odd disasters, as well as advice and guidance for clients in over 200 emergency situations.

Over the past 40 years, Jim Burtles has introduced more than 3,500 people into the business continuity profession through formal training programs and has provided specialist training for another 800 or so through workshops covering specific subjects or skill areas. For several years he was a regular visiting lecturer at Coventry University.

Recent published works include Coping with a Crisis: A Counselor’s Guide to the Restabilization Process, 2011, and Emergency Evacuation Planning for Your Workplace: From Chaos to Life-Saving Solutions, published by Rothstein Publishing in August 2013.

The aim of this second edition of Principles and Practice of Business Continuity: Tools and Techniques is to provide a balanced, student-friendly textbook to help you establish yourself as a competent practitioner of business continuity (BC). While philosophy and the principles remain the same, the book has been restructured and updated in five parts to represent the five main phases of learning and development. Each part consists of three or four chapters devoted to specific areas of knowledge or competence. Techniques are subtly refined to represent current practice with additional information included. To assist you in your learning, you will find discussion questions and useful examples at the ends of chapters, supported by a wealth of downloadable practical material (accessible once you’ve registered your book). Pausing for reflection at regular intervals like this will reinforce the learning process, as well as enable you to evaluate and appreciate your progress.

New material in this edition includes:

  • Expanded glossary of terms currently in use in the industry.
  • Suggestions for additional reading at the end of each chapter.
  • A comprehensive index.
  • A new section on governance, exploring how resilience can fit into the larger picture of the organization.
  • Information about professional certification options.
  • Multiple choice questions at the end of each chapter inviting you to check your understanding.
  • A “Food for Thought” section in each chapter letting you apply what you have just read to your experiences at work and in the community.

You will follow my lead in exploring the subject of BC management as I explain the basic principles and describe what my experience has shown to be good practice. By the end of this book, you should be prepared to engage in all of the activities associated with the development, delivery, and maintenance of a sound BC program.

Part I: Preparation and Startup

At the start of the book, you will look at how and why BC came into existence. This glimpse at history leads naturally into some thoughts about the science behind the basic principles. The practical aspect opens up with ideas about launching a program and getting to grips with the operational risks and threats – and understanding the concept of resilience.

Part II: Building a Foundation

  • Risk management is a well-established discipline, and much of our BC work is often predicated upon the work done by others in this area. The BC discipline works towards a practical understanding of the impacts and consequences of risk, which leads to designing an appropriate continuity strategy to meet the precise needs of your organization.
  • Business impact analysis (BIA) is an especially valuable contribution to the development of continuity and resilience in any enterprise.
  • You will explore the basic continuity strategies and how to select the most appropriate one to meet your organization’s needs and the budget.

Part III: Responding and Recovering

  • Important in this context is the emergency response aspect, preparing to deal with a business interruption. Understanding the management and control of the effects and consequence of such an event leads you naturally towards the need for restoration and recovery of facilities, resources, and equipment.
  • Next, you will look at disaster recovery, the various methods technical people use to rebuild or recover the support services and functions. This is an area in which you, as a BC specialist, may need to rely upon the skills and experience of other professionals.

Part IV: Planning and Implementing

  • Armed with a rounded knowledge of the prerequisites, you are ready to develop and construct the actual BC plans based on the types and levels of plans that cover the various aspects of a disruptive event. You will work with a model that has five distinct types of plans, which you can adapt to fit the needs and structure of your organization.
  • Having covered the build-up towards – and the actual development and delivery of – the BC plans, you will move on to consider the longer term aspects of the management program, including the process of developing and applying the requisite support and delivery skills, looking after the resources, and keeping the plans up-to-date.

Part V: Long-Term Continuity

  • This second edition concludes with a new section on the function of resilience in corporate governance. You will consider the review or audit program as a means of ensuring the ongoing suitability of the system and its components as well as its strategy, plans, and resources. Finally, you will learn what to expect in your future career in BC, your role in the company, and what professional certifications are available to you.

Imagine that you are about to embark on an educational cruise though the world of BC. I am the experienced traveler who has planned your itinerary, this book is your curriculum, and our phase model is an outline map of the lands you will be visiting. If you are working with a tutor or mentor, you should look to that person as your tour guide to ensure that you get to appreciate the landscape and learn about the people, places, and culture you encounter along the way. By the end of the journey, you should be familiar with all aspects of BC, ready to advise and guide others.

Jim Burtles
London, United Kingdom
February, 2016

Upon confirmed classroom adoption and acceptance of an Instructor License Agreement, the following Instructional Materials are available to accompany Principles and Practice of Business Continuity: Tools and Techniques, 2nd Ed., by Jim Burtles.

Sample chapters of these materials are available for evaluation purposes along with a review copy of the book. Click on the Complimentary Copy form below to request your copies.

  • Instructor’s Manual
  • Test Bank Questions andAnswers
  • PowerPoint Slides
  • Free Downloadable Toolkit