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Is Your Company Prepared? Vital Cybersecurity and Critical Infrastructure Books and Products Your Team Needs

Books, Crisis Management and Crisis Communication, Disaster Preparedness, Special OffersJanuary 19, 2023503Views 0Likes 0Comments

Throughout the business world, security breaches have become a constant reminder of the critical need to assess and take action on cybersecurity risks and critical infrastructure vulnerabilities. As we have seen from the damages incurred from the war in Ukraine, it has occurred to many businesses and municipalities around the world that they could be…

Uber's secret plan exposed and Tony Jaques covers what to do if your secret plan goes front page news

What do you do when your “secret plan” becomes front-page news?

Crisis Management, Crisis Management and Crisis CommunicationOctober 24, 2022657Views 0Likes 0Comments

Issue management is a proven, effective tool for driving toward openly stated objectives, but legitimate tools can sometimes be used for illegitimate purposes.

Optus must have had a crisis plan. How did it all go so wrong?

Crisis Management, Crisis Management and Crisis CommunicationOctober 17, 2022639Views 0Likes 0Comments

Optus must have had a crisis plan. How did it all go so wrong? by Tony Jaques, Director of Issue Outcomes Pty Ltd, for people who work in issue and crisis management It’s not often we get to see a corporate crisis spiral out of control as quickly as happened when hackers struck…

How has apologising become so damned contentious?

Crisis Management and Crisis CommunicationAugust 30, 2022787Views 0Likes 0Comments

When and how to apologize has always been a challenge. But new media demands and expectations are making it harder to do the right thing and avoid further controversy.

Why Empathy is important when disaster strikes

Why Empathy Is Critical When Disaster Strikes

Crisis Management, Crisis Management and Crisis CommunicationJune 20, 2022877Views 0Likes 0Comments

Why Empathy Is Critical When Disaster Strikes by Tony Jaques Ph.D., Director of Issue Outcomes Pty. Ltd. and author of Crisis Counsel: Navigating Legal and Communication Conflict When a boatload of tourists was involved in an incident in remote northwest Australia, and more than a dozen were taken to the hospital – some with serious injuries…

Don’t let a Grey Rhino ignored become a crisis ensured

Crisis Management, Crisis Management and Crisis CommunicationJune 6, 2022936Views 0Likes 0Comments

Unlike Black Swan events, which are highly improbable, with catastrophic impact, Grey Rhino events are highly probable, high impact yet neglected threats that occur after a series of warnings and visible evidence.

When should corporates take a stand on high-profile social issues?

Crisis Management, Crisis Management and Crisis CommunicationMay 21, 2022964Views 0Likes 0Comments

The likely overthrow of Roe v Wade to limit access to abortion in the United States has highlighted whether and when business corporations should take a stand on controversial social issues.

Speak up or shut up? The Great Communication Conundrum

Crisis Management, Crisis Management and Crisis CommunicationMay 5, 2022725Views 0Likes 0Comments

When you’re in the public spotlight over a high-profile issue, the first question is: “What shall we say to the media?” But another important question is: “Should we say anything at all?”

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How the Russia boycott has upended corporate issue activism

Crisis Management, Crisis Management and Crisis CommunicationMarch 17, 2022675Views 0Likes 0Comments

How the Russia boycott has upended corporate issue activism By Tony Jaques Ph.D., Director of Issue Outcomes Pty. Ltd. and author of Crisis Counsel: Navigating Legal and Communication Conflict The lightning pace of businesses boycotting Russia over the invasion of Ukraine means corporate activism on social and political issues will never be the same. Official sanctions in…

Invasion of Ukraine increases cybersecurity crisis risk everywhere

Crisis Management, Crisis Management and Crisis Communication, InfoSecurity, Risk ManagementMarch 3, 20221KViews 0Likes 0Comments

What specifically can organisations do to help minimize the risk of a cybersecurity crisis?