NEW BOOK! Hiles on Business Continuity: Global Best Practices (Third Edition) by thought leader Andrew Hiles.


Coming May, 2012!

Build or Benchmark a World-Class Business Continuity Management Program Guided by This Global Master Planner!

 

“There is no one writing about Business Continuity today who is better informed and clearer thinking than Andrew Hiles.”

—Lyndon Bird, FBCI, Technical Director, Business Continuity Institute

 

With this new third edition of Andrew Hiles’ classic book on global best practices for Business Continuity Planning (BCP), you’re putting one of the planet’s most highly regarded consultants on your team. Wherever you are in your planning, Hiles is right with you, step by step, reviewing and refining content and processes as you bring your results into line with the benchmark of world-class standards and practices.

Andrew Hiles, FBCI, was founding director and first fellow of the Business Continuity Institute. For 35 years he’s traveled to 60 countries, consulting to major private and government organizations, training the next generation of BC practitioners. Learn how to develop a BCP from scratch, or improve the one you have, using Hiles’ global perspectives… which include case studies, global standards, and hard-won insights into what works and why.

 PRE-ORDER NOW! Ships May, 2012

 

Publication date: May, 2012. PRE-ORDER NOW!

(Your credit card will be charged when the book is ready to ship).

Order #DR880, $99.00.

Includes extensive DOWNLOADS of sample plans and reports, tools, templates, checklists, questionnaires, answers to self assessment questions, plus editable BC Coordinator job description and MORE! (registration required).


ADVANCE  REVIEWS

There is no one writing about Business Continuity today who is better informed and clearer thinking than Andrew Hiles. In this 3rd edition he provides an up-to-the-minute review, including the latest thinking about Standards as well as valuable insights on how legislation and regulation might impact BCM practitioners. The chapters on Risk Evaluation and Emergency Response form an impressive body of knowledge about those areas that surpass many specialist publications on those topics.

“Andrew was instrumental in the formation of the Business Continuity Institute and is certainly one of our most celebrated members. In recent years his writings have given great leadership to our profession and even convinced many students to think of BCM as a valuable and credible long-term career option.”

- Lyndon Bird, FBCI, Technical Director, The Business Continuity Institute

Andrew has done his usual, great job in updating his book to cover the new, revisionary thinking and new ideas taking place in the field. He includes checklists, action plans, road maps, self assessment and discussion questions, and details real-life examples to help readers better understand the problems and issues that can occur in developing, testing and maintaining a plan.”

- Melvyn Musson, FBCI, CBCP,  Retired Senior Business Continuity Manager, Edward Jones

Andrew Hiles’ updated version of his superlative earlier book puts BCP in an international context that allows readers to benefit from experiences and expertise from around the world. This is the whole package—soup to nuts—and even the most experienced practitioner will find it an indispensable addition to the references used in the BCP effort. In fact, it will reduce the number of such books needed.”

-Mayer Nudell, CSC, Adjunct Professor of Security Management, Webster University

 

ABBREVIATED TABLE OF CONTENTS

 

CHAPTER 1: INTRODUCTION TO BUSINESS CONTINUITY

 

CHAPTER 2: SHOULD  I  USE  A BC STANDARD?

2.1 What are the Main BC-related Standards?

2.2 Other recently released  standards

2.3 Comparison of Standards

2.4 Considerations on Using Standards

 

CHAPTER 3: PROJECT START-UP AND MANAGEMENT

 

CHAPTER 4: RISK EVALUATION AND CONTROL

4.1 The Need for Risk Assessment (RA) through  4.5  Risk Management for Finance and the Finance Sector – Compliance Issues

4.6 Food and Drug Administration (FDA) Compliance

4.7 Health Care

4.8 Risk Assessment in Other Industries

4.9 Risk Assessment: Statutory Requirement and Duty of Care

4.10 Example of Risk Assessment Guidelines: The Turnbull Report

4.11 King III: Corporate Governance & Risk, South Africa

4.12 Risk and Compliance in Australia

4.13 Critical Component Failure Analysis

4.14 Operational Risk Management

4.15 An Output Approach to Risk

 

CHAPTER 5: BUSINESS IMPACT ANALYSIS

5.1 Why Should I Conduct a BIA?  through  5.4 BIA Data Collection Methods

5.5 Critical Success Factors: Definitions

5.6 Key Performance Indicators

5.7 Desk Review of Documentation

5.8 Questionnaires

5.9 Interviews

5.10 Workshops

5.11 BIA — Justification for BCM

5.12 A Tiered Approach to BC Planning: Relationship of BC and Service Level Agreements

 

CHAPTER 6: DEVELOPING CONTINUITY STRATEGIES

6.1 Why Do I Need A Continuity Strategy? Through  6.3& 6.4 Focus on Deliverables and Backups

6.5 Business Continuity Strategy: Options

6.6 Option Comparison

6.7 Contractual Arrangements for Recovery Services

6.7 Lateral and Creative Thinking

6.8 The Role of Insurance

6.9 Using Consultants

 

CHAPTER 7: EMERGENCY RESPONSE & OPERATIONS

7.1 Emergency Response Defined

7.2 Coordination with Emergency Services

7.3 Coordination with Public Authorities

7.4 US Department of Homeland Security

7.5 Emergency Preparedness Canada

7.6 Emergency Management Australia

7.7 UK National Arrangements for Responding to a Disaster

7.8 Salvage and Restoration

7.9 Public Relations & Crisis Communication

7.10 Crisis Communication

 

CHAPTER 8: DEVELOPING & IMPLEMENTING THE BUSINESS CONTINUITY PLAN

8.1 Developing the Plan  and  8.2 Format of Plan

8.3 Interim Plans

8.4 Software Tools for Plan Development

 

CHAPTER 9: AUDITING, MAINTAINING & EXERCISING THE BUSINESS CONTINUITY PLAN

INDEX

 

ISBN 978-1-931332-55-X.    235  pp., 8.5” x 11” Paperback, $99.00.

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