Emergency Notification - RapidReach   

Emergency Notification via the Web or Secure Local System - send Voice&Text messages for emergency response, business continuity or Continuity of Operations.

A Design Language for Emergency Operations Center Facilities   

"Most EOC layouts can be described in terms of a few basic models, each of which has unique implications for the organizational dynamics it supports. These basic layouts are combined and hybridized to yield almost all real-world EOC floorplans."

HelpDeskSITE   

A list of help desk software and links to help you automate your helpdesk.

Michigan State Police - Emergency Management Division   

Design Recommendations and Criteria for Emergency Operations Centers (2003). "The purpose of this guidance is to help local jurisdictions improve emergency preparedness and management by ensuring that their Emergency Operations Centers (EOCs) have facility, decision support and telecommunications capabilities that provide flexibility, sustainability, security, survivability and interoperability."

Ohlhausen Research, Inc.   

Planning an Incident COmmand Center: The Value of Cross-Agency Comparisons - An Example from the Charlotte-Mecklenburg (NC) Police Department By Major Lisa Shores. January, 2004 US Department of Homeland Security, Office of Domestic Preparedness.

State of Florida Division of Emergency Management   

"This guidance publication is intended to inform the “first-time” designer and those involved in Emergency Preparedness of the requirements of an Emergency Operations Center (EOC). These facilities are unique and, in essence, provide the physical environment for critical response in the event of a natural or man-made emergency. "

American Red Cross, Capital Area Chapter, the State of Florida   

Emergency Operations Center Resources - lists forms and guides.

British Columbia Emergency Response Management System: Site Support Level (EOC) Operational Guidelines   

British Columbia Emergency Response Management System: Site Support Level (EOC) Operational Guidelines This manual guides the management, organization, responsibilities, and coordination necessary to provide for effective response and recovery from disasters and emergencies at the local authority and other emergency operations centre (site support) level. (210 pages)

Continuity Central   

The crisis team and crisis room: a guide to getting the basics right. Chris Woodcock, managing director of Crisis Communications Consultancy Razor. If the first 24 hours of a crisis are important, the first hour is vital. Reacting quickly positions a company as efficient and responsible. More importantly, it seizes the initiative and places the company in control. Taking control and operating transparently in that first hour requires trained crisis management personnel with the materials in place to work effectively. It should be simple. It is not difficult. But there are no short cuts.

Crisis Information Management Software (CIMS) Feature Comparison Report   

This NIJ Special Report compares 10 crisis information management software products currently used by emergency management agencies (EMAs). The products examined were specifically designed to augment EMA responses to crisis situations and enhance emergency management planning and mitigation. The report is accompanied by an Excel-based Feature Comparison Matrix that allows an agency to assess the performance of a product(s)—respective of agency priorities, requirements, and conditions of operation—and use that information for the procurement process. (October, 2002)