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Vendors Links
Imation Data Protection Survey ReportAn online survey of IT managers and directors was conducted in the continental United States. The respondents were screened to meet the following qualifications: * Directly responsible for network or data center tape storage and administration. * Manages a team responsible for network or data center tape storage and administration. * Holds a senior management position (CIO, VP, director, or manager). All companies represented in the survey have a network or data center tape backup and storage system. Survey respondents were selected from the Technology Advisory Board®, a worldwide Internet panel of over 25,000 scientists,engineers, information systems professionals, information technology executives, and technology executives. This database allows targeting of respondents with the job responsibilities required by this specific project.
Induction To...A substantial collection of awareness presentations for executive management. Covers a wide range of business issues and topics.
Institute for Business Continuity TrainingThe Institute for Business Continuity Training provides customized, in-house training and professional workshops for corporate clients, their business units, and BCP practitioners. Each of our instructors has over 20 years of operational business and IT experience, all are experienced trainers, and all are professionally-certified business continuity practitioners.
IT Service ManagementThe IT Service Management Policy Template is a document that contains policies, standards, procedures and metrics. Chapter of the template include: 1. Service Requests Policy, 2. Service Request Standard, 3. Help Desk Policy, 4. Help Desk Standards , and 5. Help Desk
IVR Interactive Voice Response and Voice Broadcasting Call CenterManage your own 800 number and emergency message broadcast phone campaigns online. Register for service and download phone lists and message files from the internet plus monitor results with reporting system.
Johnson Consulting - Excellence in Business ContinuityFrom DARK AGE to SPACE AGE we migrate your existing vendor-supplied hot site to a robust internal recovery capability that YOU manage. Gone are the days of questionable vendor performance and contractual agreements.
Key Results Management, Inc. - Management ConsultantsKey Results Management, Inc. -Project Management best practices (OPM3), Business Continuity, Disaster Recovery, and IT Project Management. FREE OPM3 Assessments for qualified Executives.
MobilitiContinuiti tailors Mobiliti's synchronization technologies for backup and restore purposes with Real Time Synchronization.
Northwest Aide ServicesNorthwest Aide focus's on small business and organizations who are in need of disaster services and equipment. We also provide services to families and community groups who are in need of training, consulting and equipment.
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| #1 | Service Level Agreement and SLA Guide - Directory of service level agreement template, guidebook, training, and audit resources. | |
| #2 | Business continuity metrics: How much can you afford to lose? - When developing a disaster recovery plan, companies need to evaluate how fast they can get their businesses running again and how much data they can afford to lose. Bob Cramer, CEO of LiveVault Corp., offers tips on key metrics companies should use to make these decisions. | |
| #3 | A Design Language for Emergency Operations Center Facilities - "Most EOC layouts can be described in terms of a few basic models, each of which has unique implications for the organizational dynamics it supports. These basic layouts are combined and hybridized to yield almost all real-world EOC floorplans." | |
| #4 | IBM's Web Service Level Agreements (WSLA) Project - The Web Service Level Agreement (WSLA) project, developed by IBM, addresses service level management issues within a Web services environment. Issues addressed include SLA specification, creation and monitoring. The project provides: Explicit specifications of servlce level agreements that can be monitored by the service provider, customer and even by a third-party; Ease of SLA creation using template-based authoring tools; and, Distributed monitoring framework for deployment in a single site or across multiple sites by translating SLA data in configuration information for the individual service provider components and third party services to perform the measurement and supervision activities. The WSLA creation and monitoring framework complements various other projects addressing issues on proactive management of a service environment, e.g., provisioning resources, workload management, etc., according to the agreed upon service levels specified via WSLA. | |
| #5 | University of Miami Disaster Recovery Plan for Computer Servuces - | |
| #6 | MIT Business Continuity Plan - An external release of the MIT Business Continuity Plan. | |