DISASTER RECOVERY SYSTEM(tm) SOFTWARE
INTERNET or INTRANET SERVER LICENSES
by Tamp Computer Systems, Inc.
DRS(tm) is a comprehensive, easy-to-use, web-browser planning software tool developed
using industry research and best practices. DRS(tm) is a robust relational database
application that includes a fully-formatted and logically-organized recovery plan document
template with a function-oriented project plan and project schedule checklists to enable you
to efficiently implement your disaster recovery planning project. Whether you require a
Client/Server or Internet-based solution, DRS provides all the tools you’ll need.
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Single Organization and Enterprise Licensing Available.
Single-User Client/Server version also available - see Order #DR351.
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Disaster Recovery System (DRS) License Fee, Including 1 Year of Application Support* and
1-User License. Includes the DRS Recovery Plan database-enabled template, the DRS
Methodology and Tools, and the DRS Database Management System containing over 500
recovery tasks.
Available with single-user, 5-user, 10-user and 15-user licenses.
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WHY PURCHASE DRS™?
Affordable start-up cost
Accessible from any Internet browser 24/7 or available as a standalone desktop version
Simple user-interface
No formal training required
Expedites plan completion
Comprehensive Methods & Tools
Ready-to-use templates to simplify planning kickoff and data collection
On-line Reporting
Access to creating and retrieving reports from any web browser
Scalable - DRS can be implemented for a single user or an entire enterprise
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RELATIONAL DATA BASE
DRS includes a stand-alone database application, which is compatible with Microsoft Office.
Under the covers, there are nine new DRS databases with relational capabilities:
1. Personnel
2. Recovery Tasks
3. Equipment
4. Vendors
5. Software
6. Forms and Stationery
7. Vital Records
8. Supplies
9. Facilities.
Each DRS database includes tables, queries, forms, reports, macros and modules.
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"It's too big a gamble not to have a Disaster Recovery Plan! The question is, how do you
create a workable plan effectively and efficiently? DRS(tm) is a generic,
word-processor-based Business Recovery Plan, including a sophisticated, yet practical plan
development methodology."
DRS(tm) contains all the proven and practical tools and instructional information to get the
entire job of Business Recovery Planning done right, without making a lifetime career of it.
DRS(tm) ensures you have not overlooked anything and, at the same time, does not
overwhelm you with irrelevant details. The Six-Phase Approach includes all the components
and tools to accomplish your entire business recovery planning project, plus a logically
organized, generically designed and comprehensive Plan.
"Disaster recovery had been on the back-burner until we looked at DRS(tm). Its simple,
straightforward approach was easy to cost-justify. We implemented our plan in two months."
- - - Vice President, large Federal agency.
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THE DRS PROCESS
“The DRS Six-Phase Approach includes all the components and proven, practical tools to
accomplish your entire disaster recovery planning project and document your Disaster
Recovery Plan swiftly and effectively. DRS(tm) users accomplish their disaster recovery
planning project in the following six phases:
I. INCEPTION - Getting the project off on the right foot is vital; DRS tells you how
and
provides you with the proven tools for doing so.
II. IDENTIFICATION - Identifying your business impacts, risks, dependence on
automated
processing, recovery resources, and recovery objectives; DRS tell you how and provides you
with the proven tools for doing the job right.
III. DECISION - Choosing the most suitable recovery methods/strategies; DRS tells
you
how and gives you the tools and analytical capability to select the best possible solution(s)
for your needs.
IV. DOCUMENTATION - Writing your customized Plan based on the DRS formatted
Disaster Recovery Plan; DRSM tells you how and provides you with a logically-organized,
generically-designed, completely-formatted and comprehensive Disaster Recovery Plan.
The DRS Plan simply needs your site-specific information for it to become your Disaster
Recovery Plan.
V. PRACTICE - Training your Plan's participants and testing the effectiveness of
your Plan;
DRS tells you how and provides you with the proven tools for training your Plan's participants,
as well as testing your Plan.
Vl. MAINTENANCE - Keeping your Plan current; DRS tell you how and provides you
with
the proven tools for keeping your Disaster Recovery Plan up-to-date, easily and quickly
whenever your environment or needs change.”
“In addition to all the proven/practical tools, which you can use to accomplish each of the
DRS six phases in their entirety, DRS provides concise instructional information to complete
each phase efficiently.
“With DRS you'll have all the word processing text files, which you will need to accomplish
your entire disaster recovery planning project. Data Collection Forms, interoffice letters,
questionnaires, letters to vendors, press releases, telephone scripts, policies and
procedures, and the formatted Disaster Recovery Plan are only some of the DRS proven
tools. Because your word processor was built to manage documents, you'll be able to easily
manage each and every DRS tool.
“While being simple and concise, the DRS(tm) Six-Phase Approach represents a logical
solution for accomplishing any disaster recovery planning project.
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THE DRS DISASTER RECOVERY PLAN
DRS DESCRIPTION AND PHASE CONTENTS
The Recovery System (DRS) product contains a methodology for completing the recovery
planning project, which uses TAMP's Six-Phase Approach. The generically designed and
pre-formatted Recovery Plan is located within Phase IV of this methodology.
The six-phase approach is intended to provide the user with a structured recovery planning
method for analyzing, implementing and maintaining the best recovery planning program.
The following pages summarize these six phases:
PHASE I - INCEPTION: RECOGNIZING THE NEED FOR RECOVERY PLANNING.
In this Phase, you will obtain Senior Management agreement and approval to initiate this
project.
To assist you in completing this Phase, DRS provides:
(a) phase instructions; and
(b) several formats of sample project initiation interoffice letters.
PHASE II - IDENTIFICATION: DEFINING YOUR MISSION CRITICAL OPERATIONS AND
THEIR RECOVERY RESOURCES, YOUR BUSINESS IMPACTS OF A DISASTER, YOUR
PRIORITIES IN A DISASTER SITUATION, AND YOUR RECOVERY OBJECTIVES. In this
Phase, you will: identify your resources, identify your mission critical operations, functions
and automated applications, as well as their priorities; and identify the impacts that a
disaster will have on your operations. This information will then be used to identify your
Recovery Objectives.
To assist you in completing this Phase, DRS provides phase instructions and:
- a sample interoffice letter accompanied by instructions for completing "Data
Collection
Forms" and sample Data Collection Forms themselves. These include information for:
Personnel, Facilities, Vendors, Equipment, Software, Forms & Stationery, Supplies, Vital
Records, and Recovery Tasks.
- a sample interoffice letter accompanied be a "Department Questionnaire," which
you
will align and use to identify your organization's recovery requirements including its: mission
critical operations, recovery objectives, potential recovery strategies, and recovery activities
and tasks.
- a sample interoffice letter accompanied by a "Business Impact Questionnaire,"
which
you will align and use to identify your organization's business impacts of not receiving the
reports or information they need to carry out their job.
- a sample interoffice letter accompanied by a "Recovery Application
Questionnaire,"
which you will align and use to identify your organization's automated application processing
requirements. This questionnaire contains key questions which will be asked in order to
determine application criticality along with the amounts and types of resources required in
order to re-establish mission critical application processing.
- various tools to support this data gathering process, including a sample
"Recovery
Application Summary" and "Recovery Application Inventory" form.
PHASE III - DECISION: CHOOSING A RECOVERY METHOD/STRATEGY.
In this Phase, you will select the best possible method/strategy for your recovery operations.
For instance, in an automated processing recovery plan, you may not need to provide any
automated recovery measures. Or, depending on your situation, you may need to use one or
more of the several recovery methods best suitable for your environment. Some of these
are: the Stored Resources/ Equipment Method, Bilateral Aid Agreement Method,
Multilateral Aid Agreement Method, Dual Site Method, Multi-Site Method, Empty Shell
Method, Vendor-Provided Recovery Facility Method, Shared Recovery Facility Method, and
others.
To assist you in completing this Phase, DRS provides:
(a) phase instructions;
(b) descriptions of each backup and recovery method/strategy; and
various tools to
help implement your chosen recovery methods/strategies.
PHASE IV - DOCUMENTATION: DOCUMENTING THE RECOVERY PLAN.
In this Phase, you will document your comprehensive Recovery Plan.
To assist you in completing this Phase, DRS provides:
(a) phase instructions;
(b) eight major sections of a generically designed, pre-formatted and
comprehensive
Recovery Plan;
©) instructions and a sample interoffice letter to assist you in completing
the recovery
team Section 30; and
(d) a "Project Schedule Checklist", which can be used to help manage the
Plan's
development.
The sample Recovery Plan contains an easily referenced format, which will be essential
during a time of crisis. The Plan also contains: generic notification procedures; identification
and description of Recovery Teams along with each Team's detailed duties and
responsibilities; mission critical operating specifications; rebuilding/restoring specifications;
emergency procedures including generic evacuation procedures; instructions for tailoring
specific pieces to your needs and environment; plus much more.
PHASE V - PRACTICE: TRAINING THE PLAN PARTICIPANTS AND TESTING THE
RECOVERY PLAN.
In this Phase, you will prepare your Plan's Participants concerning their roles and
responsibilities for each disaster scenario. Following training, you will identify and develop
your recovery test cases, and conduct tests to demonstrate and verify your recovery and
restoration capabilities.
To assist you in completing this Phase, DRS provides phase instructions for two parts
(Training and Testing).
For the Training part, DRS provides:
(a) Training instructions;
(b) tools to assist you with Training;
(c) descriptions of Training sessions;
(d) the most commonly asked questions and their suggested answers;
and
(e) a sample interoffice letters for Training.
For the Testing part, DRS provides:
(a) Testing instructions;
(b) descriptions of the various test including paper tests and physical
tests;
(c) sample Test Plan;
(d) sample Test Event Log;
(e) sample Test Problem Log; and
(f) sample Test Report.
PHASE VI - MAINTENANCE: UPDATING THE RECOVERY PLAN.
In this Phase, you will develop policies, standards and procedures to keep your Recovery
Plan up-to-date and in a state of readiness.
To assist you in completing this Phase, DRS provides:
(a) phase instructions;
(b) an identification of environmental changes, which when they occur will
require
modification to your recovery plan;
(c) sample maintenance policy statements;
(d) sample interoffice letters for maintenance; and
sample Plan Enhancement Request Form.
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THE DRS™ DISASTER RECOVERY PLAN
Designed to provide a 'quick start' document for effective recovery plans, this MS Word
Merge-Ready document and matching MS Word Data Source file enables clients to merge
company specific information into an effective recovery plan quickly and cost effectively.
It’s data source file contains 24 company-specific data fields that can be easily merged into
the DRS Recovery Plan Document thereby minimizing the requirement for global search and
replace found in word processing applications.
And you can readily modify the format to add or delete sections and sub-sections. The DRS
Plan is organized as follows:
TABLE OF CONTENTS
00.00 INTRODUCTION TO RECOVERY PLANNING
00.10 Orientation
00.20 Plan Organization - Management Overview
00.30 Recovery Strategy
00.40 Scope and Objectives
00.50 Assumptions
00.60 Exclusions
00.70 Policy Statement
00.80 News Media Release
10.00 INCIDENT RESPONSE SEQUENCE
10.10 Operating Disruptions
10.20 Disaster Declaration Procedures
20.00 NOTIFICATION PROCEDURES
20.10 Description of the Notification Process
20.20 Notification Procedures
20.30 Script (Telephone Guidelines) for Notification
20.40 Organizational Structure for Notification
20.50 Recovery Team Personnel Notification
30.00 RECOVERY TEAMS AND FUNCTIONS
30.10 Introduction to the Recovery Team/Function Concept
30.20 Recovery Team/Function Organization Chart
30.30 Recovery Team Overview, Membership and Tasks
40.00 EMERGENCY PROCEDURES AND INFORMATION
40.10 Alarm Systems
40.20 Evacuation Procedures
40.30 Local Emergency Telephone Numbers
50.00 MISSION CRITICAL OPERATING SPECIFICATIONS
Alternate Sites/Services Specifications
50.11 Command Center Location and Accommodations
50.12 Alternate Sites Configuration and Specifications
50.13 Alternate Support Services Specifications
50.14 Alternate Sites/Services Support Agreements
50.20 Internal Recovery Support Agreements
50.30 External Recovery Support Agreements
50.31 Equipment Vendors' Support Agreements
50.32 Software Vendors' Support Agreements
50.33 Service/Supply Vendors' Support Agreements
Mission Critical Procedures & Information
50.41 Vital Records Retrieval Procedures
50.42 Vital Records Restoration Procedures
50.43 Documentation Recovery Procedures
50.44 Start-up Procedures
50.45 Network Control Center Restoration Procedures
50.46 Applications Software and Data Restoration Procedures
50.47 Other Mission Critical Procedures/Information
60.00 RESTORING/REBUILDING SPECIFICATIONS AND INVENTORIES
60.10 Departmental Floor Plans & Specifications
60.20 Reconstruction Specifications
60.30 Alternate Sites for Reconstruction
60.40 Recovery Resources & Inventory Reports
60.41 Equipment Inventory
60.42 Facilities Profiles
60.43 Forms & Stationery Inventory
60.44 Personnel Profiles
60.45 Recovery Tasks
60.46 Software Inventory
60.47 Supplies Inventory
60.48 Vendor Contact Information/Inventory
60.49 Vital Records Inventory
70.00 APPENDICES
70.10 Glossary of Terms
70.20 Testing Procedures
70.30 Maintenance Procedures
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WHAT YOU GET FOR YOUR MONEY
The materials supplied with your DRS(tm) License are as follows:
- One CD-ROM containing the DRS(tm) Database System and the DRS(tm) word
databases, ready to be processed under Microsoft® Word
- DRS(tm) User's Installation Guide, and
- DRS(tm) License Agreement,
- DRS(tm) Registration Form,
- DRS Six-Phase Approach, which contains the generically-designed, formatted
and
comprehensive Disaster Recovery Plan
- DRS Disaster Recovery Plan, comprised of eight major sections and more than
fifty
sub-sections, to completely document all your backup, recovery and restoration actions and
capabilities
- All the proven/practical tools and instructional information to accomplish each of
the
DRS six phases in their entirety, document your Disaster Recovery Plan and complete your
disaster recovery planning project.
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WHAT'S BEEN SAID ABOUT DRS
- What INFOSYSTEMS Said About DRS:
"DRS is a solid planning product"
"DRS is complete and thorough"
"DRS includes an excellent planning guide"
- What Some Users Said About DRS:
"By using DRS I saved at least $50,000 and, more importantly, my Disaster Recovery Plan
was ready when my boss asked for it." - Vice President, major money center bank
"Disaster recovery had been on the back burner until we looked at DRS. Its simple,
straightforward approach was easy to cost-justify. We implemented our Plan in two months."
- Vice President, Computer Operations, large Federal agency
"Because DRS uses my word processing software, my secretary updates the Disaster
Recovery Plan without having to learn more computerese." - Assistant Vice President, Data
Security, large securities firm
"DRS had everything I was looking for. It saved months of research." - Computers
Operations Director, medium-size hospital
"I would have missed some key items without DRS. It served as a prompt to me when I
created my Plan." - Director, Security Services, Mid-Western university
“DRS was more complete than the others I looked at." - Data Processing Manager, Florida
savings bank
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Single-User Client/Server version also available - see Order #DR351.
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Disaster Recovery System (DRS) License Fee, Including 1 Year of Application Support and
1-User License. Includes the DRS Recovery Plan database-enabled template, the DRS
Methodology and Tools, and the DRS Database Management System containing over 500
recovery tasks.
Also available with 5-user, 10-user and 15-user licenses.
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Optional: Annual Product Maintenance and Support for a DRS License, 20% of
current
list price
2004, CD. ORDER #DR350
Specify Internet or Intranet Server Version; 1, 5, 10 or 15 user licenses.
Contact Rothstein Associates for Options and Pricing.
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Rothstein Associates Inc.
4 Arapaho Rd.
Brookfield, CT 06804-3104 USA
1-888-ROTHSTEin; (888.768.4783)
Telephone: 203.740.7444; 888.768.4783
Fax: 203.740.7401