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Call Center Disaster Recovery COMBO
CC/DRP (Kirvan) + Call Center Continuity Planning (Rowan) - save $25.00! |
DR741
$620.00 | |
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Creating A Customer-Focused Help Desk
How to Win and Keep Your Customers, By Andrew Hiles & Yvonne Gunn. 2000. |
DR451
$59.00 | |
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Customer-Focused Help Desk COMBO OFFER
How to Win and Keep Your Customers, By Andrew Hiles & Yvonne Gunn - PLUS HELP DESK FRAMEWORK CD-ROM COMBO OFFER |
DR451PROM
$109.00 | |
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Help Desk Framework CD-ROM
Help Desk Framework: How to Win and Keep Your Customers, by Andrew Hiles & Yvonne Gunn. 2008, CD-ROM. ISBN #1-931332-46-0. |
DR490
$59.00 | |
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Call Center Continuity Planning (Rowan)
Call Center Continuity Planning, by Jim Rowan & Sharon Rowan. 1999, 421 pages PLUS CD-ROM. Special Order. |
DR349
$435.00 | |
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Call Center Disaster Recovery Plan
CC/DRP Call Center Disaster Recovery Plan, by Paul F. Kirvan (1999, Version 2.0 . |
DR-318
$295.00 | |
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Help Desk Disaster Recovery Plan(Kirvan)
Help Desk Disaster Recovery Plan Development Software by Paul F. Kirvan (word processing format on CD-ROM). 1999 |
DR317
$295.00 | |
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GEMATECH Call Center Systems
BCM Business Continuity Manager, RSM Remote Service Manager, SVR Secure Voice Recorder - Call Center Services. Contact Rothstein Assoc for pricing, ordering info. |
DR544
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