United Kingdom: HBOS datacentre goes down, raising business continuity questions
A power failure to a datacenter stopped all Halifax and Bank of Scotland (HBOS) branches from being able to provide cash machine, over-the-counter and online services for over six hours.
The incident, which occurred during heavy storms and lasted for several hours, frustrated customers and left IT analysts questioning business continuity arrangements at the bank.
An HBOS spokesperson apologised to customers, and said the bank had a “well-rehearsed business continuity plan”. It was “extremely rare” for this to happen, the spokesperson said, adding that the engineers were on-site “immediately.”
See HBOS datacentre goes down, raising business continuity questions, By Leo King, Computerworld UK.
See also HBOS power failure highlights importance of business continuity planning, by Neil Stephenson for Computerweekly.com.
Tags: anecdote, Halifax and Bank of Scotland, incident, RBOS, United Kingdom
