The Forrester Wave™: Disaster Recovery Services Providers, Q2 2010 Report


Forrester Research’s 64-criteria evaluation of disaster recovery services providers found that IBM, HP, SunGard, and ICM led the pack due to their best-in-class core disaster recovery services and vision.

Verizon trailed closely behind, with the largest market share and a strong consulting arm. CAPS Business Recovery Services, a regional player offering work-area recovery and colocation services for IT recovery, greatly improved its strategy and current offering scores since the last update of this Forrester Wave.

REPORT CONTENTS

  • Resiliency Is A High Priority As Tolerance For Downtime And Data Loss Lowers
  • Disaster Recovery Services Providers Evaluation Overview
  • Vendors Improved Platform Support And Advanced Recovery Capabilities
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

See The Forrester Wave™: Disaster Recovery Services Providers, Q2 2010: IBM, HP, SunGard, And ICM Lead, Verizon Close Behind, by Stephanie Balaouras, Rachel A. Dines,  with Robert Whiteley, Lauren E. Nelson. The report is available directly from Forrester Research for US$1,749.00.

See http://www-935.ibm.com/services/us/bcrs/pdf/forrester2010wavedisasterrecoveryservicesprovidersq2-2010-sbalaourasrdines-6-9-2010.pdf for an excerpt.

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