India Blackouts Raise Questions About Outsourcing Risk
The great India power blackouts of the summer of 2012 left about twice the population of the United States without electricity. For Insurance carriers who depend on Indian outsourcers, these events raise questions about what constitutes due diligence in evaluating the risks and how to appropriately craft service-level agreements for potential exposures.
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Tags: blackout, India, insurance, outsourcing, power outage, risk assessment, service level agreement, sla, supply chain

