Global Disaster Alert Business Survival ™ NewsEmergency Management Exercises: From Response to Recovery Special
Exercises are a mainstay in the field of emergency management and business continuity planning. Although many companies conduct exercises, and the organizers may be emergency response subject matter experts, they do not excel in the discipline of designing and conducting the actual exercise – which means they simply don’t get the best results out of their effort. More...
NEW BOOK: Hiles on Business Continuity: Global Best Practices (Third Edition) by Thought Leader Andrew Hiles.
Confidently create your BCP from scratch – or improve the one you have – aided by Hiles’ wide-ranging perspective, including case studies, global standards, and hard-won insights into what works and why. More...
NEW BOOK! Lukaszewski on Crisis Communication: What Your CEO Needs to Know about Reputation Risks and Crisis Management, by Jim Lukaszewski
A Global Grand Master and Pioneer – Who Helped Shape the Modern Discipline of Crisis Communication – Has Distilled a Career’s Worth of Knowledge and Practical Advice… to tell your CEO and advisers what they must do to preserve, protect, defend, and recover their brands, reputations, even careers. More...
NEW! Easy-to-Use Template for Comprehensive Business Continuity Management to Enhance Your Organization's Resilience
Easy-to-use, comprehensive, expert, step-by-step instructions and templates – just what you’re looking for if you need a clear, actionable Business Continuity Plan More...
NEW BOOK! The Cost of Emotions in the Workplace: Bottom Line Value of Emotional Continuity Management
Dr. Vali Hawkins Mitchell, a leading authority in the growing field of Emotional Continuity Management, makes a compelling business case that human emotions have a calculable, direct impact on the fiscal bottom line, and gives you powerful, practical tools to manage those costs. More...
Facility Emergency Management DVD-based training
Facility Emergency Management is a brand new DVD-based Training Program PLUS a resource CD-ROM intended to help small and medium size organizations create facility action plans and institute emergency procedures in order to protect workers, customers, visitors and the nearby community from the effects of an incident, whether it begins inside or outside the facility. More...
This article analyzes the findings of a Business Continuity Management audit of the Medical Research Council’s 26 UK sites, carried out over the course of 2008.
When a gunman took three hostages at Discovery Communications headquarters (home of the Discovery Channel) on September 1, 2010, hundreds of news outlets reported the crisis.
Continue reading Case Study: How Twitter Helped the Discovery Channel During a Hostage Crisis
Tags: case study, crisis management, Discovery Channel, Twitter
IBM personnel inadvertently triggered a 7-hour outage at Singapore’s largest banking network last month by using unapproved procedures. Here’s a detailed look at what went wrong.
Continue reading IBM’s Bank Outage: Anatomy Of A Disaster
Tags: anecdote, case study, DBS Bank, disruption, IBM, Singapore
For retail IT directors, the end of American Eagle Outfitters’ 8-day E-Commerce collapse just marks the start of a new fear: that they’ll have to begin dispatching staffers to do sneak inspections of outsourcers. Will they need to burn precious staff time in unannounced audits, looking over the shoulders of service providers to make sure those techs are doing their jobs?
Continue reading American Eagle Outfitters’ 8-day E-Commerce collapse
Tags: American Eagle Outfitters, case study, e-commerce outage
When an Amazon Web Services data center lost power one Wednesday in early December, the company wrote about the unfolding event with the brevity and tension of one its bestselling pot boilers.
Continue reading Amazon’s data center outage reads like a thriller
Tags: Amazon, anecdote, case study, cloud computing, data center outage, network outage
Less than three weeks after a fire gutted the Corporate Consumables offices and warehouse in Mt Wellington, New Zealand, the company is running as efficiently as ever.
Continue reading Case Study: Fast disaster recovery
Tags: Business Continuity, case study, new zealand
What can CIOs learn about IT disaster recovery planning from the U.S. Federal Aviation Administration’s (FAA) recent computer problems, which caused flight delays and cancellations at airports across the country? Plenty, say disaster recovery experts.
Continue reading Case study: Four lessons in IT disaster recovery planning from an FAA outage
Tags: case study, FAA, I.T. DIsaster Recovery, lessons learned
“Long before the water started flowing inside the Sears store on McBrien Road in East Ridge, Tennessee, employees already were moving merchandise and setting up barricades.”
Continue reading Disaster recovery plans pay off in flood
Tags: anecdote, Business Continuity, case study, Chattanooga, contingency plan, flood, Tennessee
Not many company owners would say their business is a train wreck.
Peter Heles and his family company can attest to such a situation because in 1972, the owner had a train run through his building in Knoxville, Tennessee.
Continue reading Knoxville-area business owners learn to prevent disasters
Tags: case study
This real-life example illustrates the first big mistake companies make in a crisis: not having a plan and a foolproof internal notification system.
Few activities in the insurance industry are as important as writing policies and processing claims. In the Internet age, it’s a process that goes on day and night — requiring the firm to be virtually always open and assisting customers.
When information technology systems aren’t functioning as normal or, worse yet, are disabled by weather or some other form of disaster, critical functions could be taken off line. And that may mean a business, for all practical purposes, is out of business.
Continue reading Case Study: Bullet-Proof Business Continuity
Tags: case study, failover, I.T. DIsaster Recovery, replication, server virtualization, Society Insurance
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