Survey: Singapore SMBs see disaster recovery plans as luxury
Local Singapore small and midsize businesses (SMBs) pay more attention to saving critical business and customer data than their peers in other Asian countries, but still need to do more to protect their critical corporate data, a Symantec survey finds.
Some 86 percent of SMBs here backed up at least 40 percent of their corporate and customer information, just above the Asia-Pacific, including Japan, regional average of 85 percent. The survey polled 731 respondents across the region, including 73 from Singapore–22 of which were customers of SMBs–with the aim to gauge SMBs’ disaster preparedness. Small companies in the study had a headcount of between 10 and 99 employees, while midsize businesses ranged from 100 to 499 employees.
Singapore SMBs also led in their e-mail contingency efforts, where more respondents in the country said they back up e-mail data than their counterparts in Southeast Asia–comprising Indonesia, Malaysia, Philippines, Thailand, and Vietnam, said Alex Ong, Symantec’s Singapore sales director of commercial account. In an interview with ZDNet Asia, Ong noted that SMBs in the country also ranked second in terms of backing up employees’ personal files, and third for customer data.
Across the region, SMBs said they were confident of their disaster preparedness, where 87 percent indicated they were satisfied with their disaster recovery (DR) plans. However, this indicated a level of “misplaced optimism” as 36 percent of respondents did not have a formal DR plan in place, Ong said, noting that the mismatch was also evident in the survey’s global findings.
See Survey: Singapore SMBs see disaster recovery plans as luxury, by Kevin Kwang, ZDNet Asia.
Tags: Asia, Disaster Recovery, international, Singapore, smb, survey
