Survey Reveals the Need for Business Continuity Planning


Written by Phil on May 7, 2009 in Business Continuity, Pandemics, survey.

VoiceNation, a provider of outsourced voice telephony and disaster recovery solutions, conducted asurvey of Fortune 500 companies regarding their business continuity planning for voice communication.

The results of the study exposed shortfalls in this critical area which poses potential risks of severe financial hardship and business disruption in the face of a disaster, natural or otherwise.

The telemarketing survey contacted 400 companies across the country, in industries including manufacturing, shipping, electronics, general contracting and real estate. The survey found that while 381 out of the 400 companies agreed that there was a critical need for some sort of emergency plan if they lost their voice communication platform; only 6 out of the 400 businesses actually had some sort of plan in place. The most startling fact is that 100% of the companies surveyed stated that they would have to close for the day if their phones were shut down for an extended period

Key findings of the survey included:

  • 95% of companies agreed that there was a critical need for business continuity planning for voice communications
  • Only 2% confirmed they had such a plan in place
  • 100% stated daily operations would be interrupted if phones were shut down for an extended period.

See Survey Reveals the Need for Business Continuity Planning

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