Lloyds Whistleblower: Bank’s Business Continuity Plan is Flawed
A former business continuity executive claims he was forced out of Lloyds Banking Group because he identified severe problems what would cost £200 million for the bank to remedy.
Following recent technology glitches that hampered the largest banks in the United Kingdom, the timing of a recent whistleblower lawsuit that accuses the Lloyds Banking Group of faulty business continuity processes couldn’t be worse (for Lloyds).
After all, Lloyds itself suffered two high profile technology outages in 2012, including an outage in October and a similar disruption on December 31. In the October incident, customers were not able to access the Lloyds’ online services, make payments via credit cards or withdraw money from ATMs. Less than three months later on New Year’s Eve, Lloyd’s customers experienced “intermittent” problems using ATMs and accessing banking account information.
See Lloyds Whistleblower Says Bank’s Business Continuity Plan is Flawed, by Greg McSweeney for Bank Systems & Technology
Tags: Aite Group, Lloyds, Lloyds Banking Group, Nicholas Brewer, RBS, whistleblower
