Texas Fines IBM for Failure to Complete Timely Backups


Could this happen to your organization?

Recently, the Department of Information Resources (DIR) for the State of Texas fined IBM $900,000 for failure to complete timely backups as required by its $800 million dollar contract with the State. The fine was prompted by what has been called a server malfunction in the Texas Attorney General’s office that destroyed nearly half of eight months’ worth of documents.

Reports have now surfaced noting that in the months prior to the incident ten other agencies complained about network breakdowns and server backup problems with IBM. As a result, Texas Governor Rick Perry has suspended IBM’s contract to assess the cause and receive a full review and explanation from IBM.

Never assume that your data backup program is going to work when you need it – test, test, TEST!

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