IT Downtime Costs $26.5 Billion In Lost Revenue


56% of enterprises in North America and 30% in Europe don’t have a good disaster recovery plan, says a CA Technologies survey of 200 companies.

It can be difficult to measure the cost of IT failures. For example, how do you measure outages such as those that recently hit Amazon Web Services or Sony’s Playstation Network?

CA Technologies is the latest to attempt to calculate IT downtime, with a survey of 200 companies across North America and Europe intended to calculate the losses incurred from an IT outage. What it found was more than $26.5 billion in revenue is lost each year from IT downtime, which translates to roughly $150,000 is lost annually for each business.

The survey also found that IT outages are frequent and lengthy, and they cause substantial damage to a company’s’ reputations, staff morale, and customer loyalty. And they can rattle the confidence in new technologies such as cloud computing.

See IT Downtime Costs $26.5 Billion In Lost Revenue, by Chandler Harris for InformationWeek.