Disaster recovery plans pay off in flood
“Long before the water started flowing inside the Sears store on McBrien Road in East Ridge, Tennessee, employees already were moving merchandise and setting up barricades.”
“The employees knew what to expect because the store also flooded back in 2005. Plus, they were prepared because they have a disaster recovery plan, said Henry Hughes, the store’s manager.
“We have a contingency plan in place, and it’s working,” Mr. Hughes said.”
Having a plan ensured that despite losing power, use of phones and having between 4 and 6 inches of standing water in the store , no merchandise at Sears in East Ridge had been damaged.
See Disaster recovery plans pay off in flood by Amy Williams, Chattanooga Times Free Press.
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Tags: anecdote, Business Continuity, case study, Chattanooga, contingency plan, flood, Tennessee
