NEW Business Continuity Textbook!


5 REASONS WHY YOU’LL WANT…

The First Ever College Textbook on

Business Continuity and Risk Management –

also a great reference source and self-study guide

for business continuity practitioners and novices!


Business Continuity and Risk Management:

Essentials of Organizational Resilience

By Kurt J. Engemann, PhD, CBCP and Douglas M. Henderson, FSA, CBCP

 This new senior undergraduate/graduate textbook is also ideal for BCM practitioners seeking a…

  1. State of the art summation of the global body of knowledge for BCM, including current international standards and best practices.
  2. Flexible, modular design that allows you to customize a self-study plan: Ten chapters cover fundamental principles and practices; three chapters give greater detail on Information Technology and Emergency Management for those focusing in these areas; and four chapters delve into Risk Modeling for those seeking a foundation in the statistical underpinnings of risk management.
  3. Comprehensive training package for professional development classes, including instructor materials: test bank, syllabi, PowerPoint slides, and sample solutions to case studies, discussions, and end-of-chapter questions. Two of the case studies are integrated throughout the text to give practitioners, novices and students experience in applying chapter principles to a service company and a manufacturer.
  4. Holistic coverage of two interfacing fields: Business Continuity, which tends to deal with consequences, and Risk Management, which tends to be preventative. Both The Business Continuity Institute (BCI) and The Institute of Risk Management (IRM) have endorsed the book.
  5. Quick desk reference for your BCM team offering a readable blend of academic principles and practical applications—an effective tool for grounding interdepartmental teams learning to develop and maintain BC plans.

 

AVAILABLE: SEPTEMBER, 2011. $129, 370 pages

 

Advance Reviews

“Given the importance of both Business Continuity and Risk Management in an increasingly risky world and their relative maturity as business disciplines, it is strange that little has been done to structure the subject in a way that is accessible to students and the wider academic community. Most relevant books and professional journals are targeted at either the professional practitioner or those with general interest in the topic. What has been missing is a college core textbook that covers the basic body of knowledge for aspiring students wishing to gain academic qualifications en route to a professional career in Business Continuity or Risk Management.

“This new book by Kurt Engemann and Douglas Henderson does much to redress this deficiency in our arsenal of published literature. Written at a level which is very comprehensive but still easily readable it provides a route-map through the terminologies, methodologies and philosophies of the subject….The Business Continuity Institute welcomes this book and wishes the authors well in their efforts to engage with both the business and academic communities in a language that both will understand.”

–Lyndon Bird, Technical Development Director, Board Member and Fellow since 1994, The Business Continuity Institute

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“As our world becomes ever more turbulent the field of business continuity and risk management increases in importance, often warranting Board-level attention. Organizations must proactively prepare for the future by mitigating risk whilst managing uncertainty through well considered policies, procedures, structure, systems and business culture to react to potentially harmful events as they unfold. In this way, their survival is less likely to be threatened and it will be more likely that their goals will be attained. Too many times we have witnessed business disaster because an organization failed to fully recognize the importance of business continuity and risk management or simply adopted a piecemeal and unsystematic approach.

“Practitioners constantly emphasize the necessity of a holistic approach and I am pleased to see this new book by Kurt Engemann and Douglas Henderson does just that. It is also important to blend theory with practice in this hands-on field; again this is accomplished by the authors of this book who have extensive academic and business continuity and emergency management experience. They bring the subject to life with rich teaching and learning features, making it an essential read for students and practitioners alike.”

–Phil Kelly, DBA, Fellow of the Higher Education Academy (FHEA), Fellow of the Institute of Risk Management (FIRM); Senior Lecturer, Liverpool (UK) Business School; Lead Examiner, Risk Decisions, The Institute of Risk Management (IRM)

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“The book cements the notion that BCP professionals will achieve greater success if they collaborate with external resources.  This is a book that will inform the novice, support the expert and enhance every business continuity planner’s efforts to create a resilient organization.  The book is well organized as an instructional tool, a reference guide, and a toolkit for practitioners.

“Students at both the undergraduate and graduate levels will find what they need to build a strong foundation for business resiliency, regardless of the nature of the business career they seek.  Adult learners, and those already BCP practitioners, will find solid support and proven practices to enhance and improve their work.  Most of all, an executive, a student, or a practitioner who absorbs the content of this book will be better prepared to function in a field where preparedness is absolutely essential.  Keep this book. It will serve you well in your education and practice.”

–Thomas D. Phelan, PhD, Program Director, Emergency and Disaster Management and Fire Science at American Public University System; Founding Member of the U.S. Department of Homeland Security; member, Advisory Board of the Canadian Centre for Emergency Preparedness (CCEP)

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“This book is a state-of-the-art addition to the field of business continuity management and allied subjects. It is difficult to write a book that serves both academia and practitioners, but the editors and contributors have accomplished this. Business Continuity and Risk Management provides a firm foundation for novices and a valuable reference for experienced professionals.”

–Mayer Nudell, Certified Security Consultant (CSC) and Adjunct Professor of Security Management, Webster University

 

====================================

Professors, curriculum coordinators:

see www.rothstein.com/bcrm for course adoption information

and to request a complimentary evaluation copy.

====================================

Available September, 2011; pre-order now!

$129, 370 pages

To purchase, click through the email heading above, and click on “Add to Cart.”

Your credit card won’t be charged until your book ships.

 

Published by Rothstein Associates, Inc. 370 pages, $129, ©2012, ISBN 978-1-931332-54-5.

 

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2011 Emergency Planning and Disaster Recovery Sourcebook now available


The 2011 19th edition of the Emergency Planning and Disaster Recovery Sourcebook is the most comprehensive resource for emergency planning, business continuity, disaster recovery and restoration available. The Sourcebook contains more than 16,000 listings of professional organizations and companies with locations throughout North America. These companies and organizations are broken out into about 500 individual product, service and organization categories on over 1,000 pages!

The Edwards Information Emergency Planning and Disaster Recovery Sourcebook is the most comprehensive and impartial publication of its kind. With that as our objective, we can include as much relevant information as possible, without requiring that a payment or promotional fee be paid. While advertising is accepted from select companies and organizations, our mission is to ensure that the user of the Sourcebook has all the information he or she needs to do their job, be better prepared, or recover quickly from an event. As a result, the Sourcebook is unique amongst the publications and websites in the disaster recovery and business continuity industry.

The information contained in the Sourcebook includes data provided by listed companies as well as other reference information which the editorial staff deemed important for our end users. Each year Edwards undertakes a thorough review of both the relevance of the categories included, and the accuracy and currency of the resources and company information provided. 2011 was no exception in this regard and as a result of our review, more than 50% of the listings were updated and thousands were added. We also streamlined our category structure to make it easier to identify companies or organizations of interest, including new categories for government agency and information resources.

The Sourcebook is available in either hardcopy format or CD Rom format, or can be purchased as a print/CD combo. Also available is an Onsite/Offsite Combo – two copies each of the print and CD version!

The Emergency Planning and Disaster Recovery Sourcebook CD-ROM version contains a complete PDF copy of the print version of the directory, as well as an indexed HTML version with quick-access to over 15,000 vendors in more than 500 categories.

The HTML version also provides hot-links to each vendor’s website for fast access to the resources you need.

The portable form-factor makes the CD version of the directory a useful component of an “onsite/offsite” strategy so you can have copies of this critical resource at-hand whenever and wherever you need it most!

To order (click through the title of this email to access our secure ordering system from your web browser):

======================================================

2011 Emergency Planning and Disaster Recovery Sourcebook

Print Edition $225.00

 

 

======================================================

2011 Emergency Planning and Disaster Recovery Sourcebook

CDROM Edition $225.00

 

 

 

======================================================

2011 Emergency Planning and Disaster Recovery Sourcebook

Print/CD Combo $275.00

 

 

 

 

======================================================

2011 Emergency Planning and Disaster Recovery Sourcebook

Onsite/Offsite Combo $395.00

(TWO PRINT COPIES PLUS TWO CDs!)

 

 

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NEW BOOK: Emergency Management Exercises: From Response to Recovery


NEW BOOK!

Emergency Management Exercises:

From Response to Recovery

Everything you need to know to design a great exercise!

by Regina Phelps, RN BSN MPA CEM


Get your copy of this brand new book today – and see below for a special offer!

Exercises are a mainstay in the field of emergency management and business continuity planning. Although many companies conduct exercises, and the organizers may be emergency response subject matter experts, they do not excel in the discipline of designing and conducting the actual exercise – which means they simply don’t get the best results out of their effort.

This thoughtful, new book starts with a “silly little question:” Why are we doing this? What seems like a simple query is actually one of the keys to get the most out of every exercise you design.

This text peels back the design process with the goal of creating the best exercise experience possible. Whether you are developing a simple tabletop exercises or working on a full-scale extravaganza that resembles a Hollywood movie, this book will provide you with gems of wisdom that will make your next exercise sizzle. An internationally recognized expert in exercise design, Regina Phelps shares many of her secrets to ensure your exercise success.

2011, 233 pages. $79.95.

To order (click through the title of this email to access our secure ordering system from your web browser):

======================================================

 

 

CONTENTS

  1. Why conduct emergency management exercises?
  2. The six types of exercises
  3. The design team: your secret weapon in exercise design
  4. Your roadmap – the exercise plan
  5. The real story: the development of the exercise narrative
  6. The drivers – exercise injects
  7. Where the magic is created – the design team
  8. Make your exercise sizzle – audio-visual tools
  9. Supporting documents to make it all work – additional background exercise documents
  10. Bringing it all together – the exercise team
  11. Finally – the big day arrives: managing the exercise day
  12. How to conduct an orientation exercise
  13. How to conduct a tabletop exercise
  14. Creating reality: how to conduct a functional exercise
  15. Preparing the after-action report and exercise follow-up
  16. Developing an annual or multi-year exercise and training calendar
  17. Exercise design resource list
  18. Glossary

Regina Phelps RN BSN MPA CEM is an internationally recognized expert in the field of emergency management and continuity planning. Since 1982, she has provided consultation and speaking services to clients on four continents. She is founder of Emergency Management & Safety Solutions, a consulting company specializing in emergency management, continuity planning and safety. Ms. Phelps has extensive exercise design experience. She designs between 100 and 150 exercises per year.

 

SPECIAL OFFER!

Receive a copy of the classic book, DISASTER RECOVERY TESTING: EXERCISING YOUR CONTINGENCY PLAN for Half Price – only $24.98 – with prepaid purchase of Emergency Management Exercises!

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NEW BOOK: Emergency Management Exercises: From Response to Recovery


NEW BOOK!

Emergency Management Exercises:

From Response to Recovery

Everything you need to know to design a great exercise!

by Regina Phelps, RN BSN MPA CEM


Get your copy of this brand new book today – and see below for a special offer!

Exercises are a mainstay in the field of emergency management and business continuity planning. Although many companies conduct exercises, and the organizers may be emergency response subject matter experts, they do not excel in the discipline of designing and conducting the actual exercise – which means they simply don’t get the best results out of their effort.

This thoughtful, new book starts with a “silly little question:” Why are we doing this? What seems like a simple query is actually one of the keys to get the most out of every exercise you design.

This text peels back the design process with the goal of creating the best exercise experience possible. Whether you are developing a simple tabletop exercises or working on a full-scale extravaganza that resembles a Hollywood movie, this book will provide you with gems of wisdom that will make your next exercise sizzle. An internationally recognized expert in exercise design, Regina Phelps shares many of her secrets to ensure your exercise success.

2011, 233 pages. $79.95.

To order (click through the title of this email to access our secure ordering system from your web browser):

======================================================

 

 

CONTENTS

  1. Why conduct emergency management exercises?
  2. The six types of exercises
  3. The design team: your secret weapon in exercise design
  4. Your roadmap – the exercise plan
  5. The real story: the development of the exercise narrative
  6. The drivers – exercise injects
  7. Where the magic is created – the design team
  8. Make your exercise sizzle – audio-visual tools
  9. Supporting documents to make it all work – additional background exercise documents
  10. Bringing it all together – the exercise team
  11. Finally – the big day arrives: managing the exercise day
  12. How to conduct an orientation exercise
  13. How to conduct a tabletop exercise
  14. Creating reality: how to conduct a functional exercise
  15. Preparing the after-action report and exercise follow-up
  16. Developing an annual or multi-year exercise and training calendar
  17. Exercise design resource list
  18. Glossary

Regina Phelps RN BSN MPA CEM is an internationally recognized expert in the field of emergency management and continuity planning. Since 1982, she has provided consultation and speaking services to clients on four continents. She is founder of Emergency Management & Safety Solutions, a consulting company specializing in emergency management, continuity planning and safety. Ms. Phelps has extensive exercise design experience. She designs between 100 and 150 exercises per year.

 

SPECIAL OFFER!

Receive a copy of the classic book, DISASTER RECOVERY TESTING: EXERCISING YOUR CONTINGENCY PLAN for Half Price – only $24.98 – with prepaid purchase of Emergency Management Exercises!

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2011 Emergency Planning and Disaster Recovery Sourcebook now available


The 2011 19th edition of the Emergency Planning and Disaster Recovery Sourcebook is the most comprehensive resource for emergency planning, business continuity, disaster recovery and restoration available. The Sourcebook contains more than 16,000 listings of professional organizations and companies with locations throughout North America. These companies and organizations are broken out into about 500 individual product, service and organization categories on over 1,000 pages!

The Edwards Information Emergency Planning and Disaster Recovery Sourcebook is the most comprehensive and impartial publication of its kind. With that as our objective, we can include as much relevant information as possible, without requiring that a payment or promotional fee be paid. While advertising is accepted from select companies and organizations, our mission is to ensure that the user of the Sourcebook has all the information he or she needs to do their job, be better prepared, or recover quickly from an event. As a result, the Sourcebook is unique amongst the publications and websites in the disaster recovery and business continuity industry.

The information contained in the Sourcebook includes data provided by listed companies as well as other reference information which the editorial staff deemed important for our end users. Each year Edwards undertakes a thorough review of both the relevance of the categories included, and the accuracy and currency of the resources and company information provided. 2011 was no exception in this regard and as a result of our review, more than 50% of the listings were updated and thousands were added. We also streamlined our category structure to make it easier to identify companies or organizations of interest, including new categories for government agency and information resources.

The Sourcebook is available in either hardcopy format or CD Rom format, or can be purchased as a print/CD combo. Also available is an Onsite/Offsite Combo – two copies each of the print and CD version!

The Emergency Planning and Disaster Recovery Sourcebook CD-ROM version contains a complete PDF copy of the print version of the directory, as well as an indexed HTML version with quick-access to over 15,000 vendors in more than 500 categories.

The HTML version also provides hot-links to each vendor’s website for fast access to the resources you need.

The portable form-factor makes the CD version of the directory a useful component of an “onsite/offsite” strategy so you can have copies of this critical resource at-hand whenever and wherever you need it most!

To order (click through the title of this email to access our secure ordering system from your web browser):

======================================================

2011 Emergency Planning and Disaster Recovery Sourcebook

Print Edition $225.00

 

 

======================================================

2011 Emergency Planning and Disaster Recovery Sourcebook

CDROM Edition $225.00

 

 

 

======================================================

2011 Emergency Planning and Disaster Recovery Sourcebook

Print/CD Combo $275.00

 

 

 

 

======================================================

2011 Emergency Planning and Disaster Recovery Sourcebook

Onsite/Offsite Combo $395.00

(TWO PRINT COPIES PLUS TWO CDs!)

 

 

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NEW BOOK: The Definitive Handbook of Business Continuity Management, 3rd Edition by Andrew Hiles now Available!


The Third Edition of The Definitive Handbook of Business Continuity Management, by Andrew Hiles is now in stock and ready to ship! See below for a special offer!

832 pages, Only $57.95.

SPECIAL OFFER:

Buy this new book and get Andrew Hiles’ classic book, BUSINESS CONTINUITY: BEST PRACTICES for HALF PRICE!

Regularly $89.00 for that book, only $44.50 with this limited offer (only $102.45 for BOTH books!)

================================

With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute.

This book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes.

Contributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world.

The book explores and summarizes the latest legislation, guidelines and standards impacting BC planning and management and explain their impact.

The structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and demystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners.

This book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it.

The Definitive Handbook of Business Continuity Management, 3rd Edition

TABLE OF CONTENTS

Contributors

Foreword by Lyndon Bird

Preface by David Honour

Introduction to the 3rd Edition by Andrew Hiles

How to Use this Book by Andrew Hiles

Section One Achieving and Maintaining Business Continuity: an executive overview

1 Enterprise Risk Management by Andrew Hiles

2 Developing a BCM Strategy in Line with Business Strategy by Gary Hibberd

3 The Importance of Business Strategy in Business Continuity Planning by Ranjit Kovilinkal Ramakrishnan and Satish Viswanathan

4 Multilateral Continuity Planning by Dennis C. Hamilton

5 Marketing Protection: a Justification for Funding of Total Asset Protection Programmes? by Andrew Hiles

6 Operational Risk Management

6-1 Operational Risk Management: a Primer by John Robinson

6-2 Operational Risk Management: Risk and Consequences by Peter Viner

7 Crisis Management, Emergency Management, BCM, DR: What’s the Difference and How do They Fit Together? by Gregg Jacobsen and Sue Kerr

8 Business Continuity and Ethics by John Orlando

Section Two Planning for Business Continuity: a ‘how-to’ guide

9 Business Continuity Management Methodology by Malcolm Cornish

10 Project Initiation and Control by Jayne Howe

11 Risk Evaluation and Control: Practical Guidelines for Risk Assessment by Ian Charters

12 Business Impact Assessment

12-1 Business Impact Analysis by Peter Barnes

12-2 Business Impact Analysis: Building a Better Mousetrap by Andrew Hiles

13 BC Strategies for Information and Communications Technology

13-1 Strategies for Continuity and Availability for Information and Communications Technology (ICT) by Michael Smith and Piper-Anna Shields

13-2 Business Continuity for Telecommunications by Paul F. Kirvan

13-3 Planning to Recover Your Data: More Options by Thomas Carroll

13-4 Business Continuity Strategies for the Business or Work Areas by Neal Courtney

14 Strategies for Different Market Sectors

14-1 Business Continuity Strategies for the Financial Sector by Andrew Hiles

14-2 Business Continuity Strategies for Manufacturing and Logistics by Melvyn Musson

14-3 Business Continuity and the Supply Chain by Charlie Maclean-Bristol

14-4 Case Study: Implementing Business Continuity in the Upstream and Midstream Energy Sector (Petrochemicals and Refineries) by Vincent Tombros

14-5 From an Island to a Continent: Business Continuity in a Telecommunication Company by Timothe Graziani

14-6 BC Strategies in the Retail Sector by Steve Mellish

14-7 Strategies for Funding Recovery by Danny Rowland

15 Developing and Implementing the Written Plan by Andrew Hiles

16 Awareness and Training by Andrew Hiles

17 BC Plan Testing

17-1 BC Plan Testing by Tim Armit

17-2 Testing vs. Exercising: What’s the Difference? by Philip Jan Rothstein

18 BCM Audit by Rolf von Rössing

Appendix 1 Case Studies by Peter Barnes, Andrew Hiles, Allen Johnson and Lyndon Bird

A1 A Storm, Earthquake, Explosion: a General Overview

A1 B Living Nightmares

A1 C World Trade Center Explosion – February 26, 1993

A1 D Hurricane Andrew, Miami – August 24, 1992

A1 E Chicago Floods – April 13, 1992

A1 F Thirty Seconds of Terror! The California Earthquake

A1 G After the Fire: First Interstate Bank, Los Angeles

A1 H One Meridian Plaza, Philadelphia

A1 I The Mercantile Fire

A1 J How Floods Can Ruin Your Day: London College of Printing

A1 K Flood Highlights

A1 L A Cautionary Tale

A1 M It Happened to Them

A1 N Fire Highlights

A1 O Wessex Regional Health Authority

A1 P The Bishopsgate Bomb – April 25, 1993

A1 Q City Bomb Blast, St Mary Axe – April 10, 1992

A1 R Explosion Roundup

A1 S Stop Thief!

A1 T Miscellaneous Highlights

A1 U Lessons in Risk Management from the Auckland Power Crisis

A1 V Foot and Mouth: A Preventable Disaster

A1 W The Madrid Rail Bombings – March 11, 2004

A1 X Istanbul Bombings – November 2003

A1 Y London Bombings – July 7, 2005 (7/7)

A1 Z Buncefield (UK) Oil Terminal Disaster – December 11, 2005

A1 AA Intellectual Property Theft and Business Continuity

A1 AB Euroclear Bank Uses BCM Framework to Manage the Impact of the Collapse of Lehman Brothers

A1 AC The Toyota Recalls, 2009-2010

A1 AD The Icelandic Volcanic Ash Plume – April 2010

A1 AE The 2010 BP Oil Spill – Gulf of Mexico

Appendix 2 Guidance Notes by Malcolm Cornish, Lyndon Bird, Allen Johnson and Russell Price

A2 A Pandemic Planning

A2 B Selecting the Tools to Support the Process

A2 C The Role of Insurance

A2 D Five Nines: Chasing the Chimera?

A2 E Consultancy without Tears

A2 F Coping with People in Recovery

A2 G Benchmarking and Business Continuity: Exploring and Using Benchmarking to Assess and Develop Your Business Continuity Management Programme

A2 H Changing Attitudes to Business Continuity in Private and Public Sectors

Appendix 3 Professional Associations, Certification Standards and Resources for BCM Practitioners by Mike Gifford, Lyndon Bird, Dhiraj Lal, Gary Liu, Russell Price and Dawn M. Shiley

Appendix 4 International Perspectives by Paul F. Kirvan, Lyndon Bird, Dhiraj Lal, Louise Theunissen and Andrew Hiles

A4 A International Standards and Legislation in Business Continuity

A4 B Business Continuity Management: International Perspectives in 2010

A4 C Business Continuity Planning in the Middle East and the Indian Subcontinent

A4 D Business Continuity Management in Africa

A4 E Business Continuity in China

Glossary of General Business Continuity Terms

Index

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Multimedia Fire and Flood Exercise Toolkit


This exciting, new, PC-ready multimedia set provides Exercise Managers with all the creative content they need to run an effective and credible desktop exercise!

This exercise toolkit consists of versatile and easy-to-use fire and flood film footage, sound effects, audio playlets, handouts and freshly designed web based injects, specifically created to bring your fire and flood scenarios to life.

Each kit begins with the onset of an incident, moves onto the incident unfolding and then the aftermath. At each stage, a combination of clips can be used to complement and enhance your story – from news reports and bulletins, clips from press, relatives and third party suppliers to specially created sound effect montages and fictitious online news pages.

Each set provides your organization with a flexible range of engaging and thought-provoking injects in a phase-by-phase framework. Exercise Managers can select appropriate audio, film and print injects according to their scenario Master Events List or use the injects for inspiration and create a scenario events list around them. The selected injects can then be downloaded and embedded into a presentation or played from a desktop. So, using the material on the discs, Exercise Directors can tailor their exercises to suit the specific training needs of their business.

The toolkit scripts conveniently have generic references such as ‘the city’, the ‘city centre’, and ‘the area’, to enable the material to apply to as wide an audience as possible. References are universal in their appeal, versatile in their use.

Each disc in the Multimedia Exercising Set includes:

  • Film clips and ‘from-the-scene’ film news reports;
  • Audio clips including radio news bulletins, plus calls from the press, worried relatives and third party suppliers;
  • Printable handouts including web news screens.
  • Sound effect montages.

Fire Exercise Toolkit Content

Stage One – The Outbreak of Fire

Stage Two – The situation develops

Stage Three – The Fire is Under Control

Additional Material

Stage One

Film

  1. Footage of the fire breaking out in the city- No voice-over
  2. TV News Report- Outbreak of the fire in the city

Audio

  1. Radio News Bulletin – Outbreak of fire in the city
  2. Call from Employee – seeking information, should I come to work?
  3. Call from senior employee- seeking information and plan of action
  4. Call from Journalist from National newspaper – Can you tell me anything?
  5. Call from wife – Have you seen my husband?
  6. Call from Contractor- seeking delivery information
  7. SFX- Emergency Services/busy traffic
  8. SFX- Fire blazing/traffic jam
  9. SFX- Fire blazing, fire alarms, sprinklers, sirens, traffic and people outside

Print

  1. Scenario assumptions
  2. Webpage News article- description of incident so far

Stage Two

Film

  1. News Report – High winds cause the fire to spread through the city
  2. Footage of the fire spreading through the city, no voice-over

Audio

  1. Radio Bulletin – Flames have spread through the city centre
  2. Call from Journalist – When will business resume?
  3. Call from Wife – Complaint to Incident Management Team
  4. Call from Employee – Seeking Information
  5. Call from Contractor – What about deliveries for the rest of the week?

Print

  1. Scenario assumptions
  2. Webpage news article – breaking news of the problem

Stage 3

Film

  1. Footage of the fire – Now under control (no voice-over)
  2. News Report – Fire under control

Audio

  1. Financial News Report- Version 1- Estimated damage: £2 Million
  2. Financial News Report- Version 2- Estimated damage: £200 Million
  3. Radio Bulletin- Fire under Control
  4. Call from Employee – complaint to line manager
  5. Call from Employee – back log of work
  6. Call from Radio Journalist – seeking information on customer service

Print

  1. Scenario assumptions at this stage
  2. Webpage News article- summing up the events

Additional Material

  1. Fire facts
  2. SFX
  3. Short film clips

Flood Exercise Toolkit Contents

Stage One- The outbreak of the Flood

Stage Two- The situation develops

Stage Three- The Flood is under control

Additional Material

Stage One:

Film

  1. TV News Bulletin
  2. Montage of severe flooding (No voice-over)

Audio

  1. Radio News Report
  2. Radio Weather Report
  3. Call from office-based employee
  4. Call from Manager
  5. Call from third-party supplier
  6. Call from Worried relative
  7. Call from member of the public

Print & Graphics

  1. Webpage News article
  2. Met Office Press Release

Scripts include

  • Radio Weather Report
  • TV News Bulletin
  • Radio News Report
  • Office based Employee phone call
  • Call from Manager phone call
  • Call from 3rd Party
  • Worried Relative phone call
  • Call from Member of the Public

Stage Two

Film

  1. TV News Bulletin- Fears of contaminated drinking water
  2. Montage of flood footage

Audio

  1. Radio News Report – Mounting problems
  2. News Report – Health risks (with Interview)
  3. Call from employee
  4. Manager and Employee- How are you coping with the relocation?

Print

  1. Web-page News article
  2. Health Protection Agency regarding flood water

Scripts include

  • TV News Bulletin
  • Radio News Report – Mounting Problems
  • Radio News Report – Health Risks with Interview
  • Call from Employee
  • Manager and Employee – How are you coping with the relocation?

Stage Three

Film

  1. TV News Bulletin- Clean up underway
  2. Montage of flood footage

Audio

  1. Radio News Report – Clean Up underway
  2. Call from Newspaper journalist
  3. Radio phone in – Do you blame the Authorities?
  4. Call from Customer 1
  5. News Report- Financial Report

Print & Graphics

  1. Webpage News article 1 – Flood Victims face dangerous aftermath
  2. Webpage News article 2 – Fixing the flooding infrastructure
  3. Web page news Article – Insurance costs rise

Scripts Include

  • Call from Customer
  • News Report- Financial Impact
  • Radio Phone In
  • Call from Journalist
  • Radio News Report
  • TV News Report

Additional Material

  1. Flood facts
  2. SFX
  3. Short film clips

This product is licensed for internal business use only.

Note: in order to run these disks you will need to have Shockwave Player 11 installed on your computer, which is downloadable for free.

SPECIAL OFFER!

Get a FREE copy of the classic book, Disaster Recovery Testing: Exercising Your Contingency Plan with your purchase! Only $289.00 for the Fire and Flood Exercise Collections PLUS your bonus book!

To Purchase: Just click on the heading of this email and then “Add to Cart.”

Tags: , , , , , ,

NEW Multimedia Fire and Flood Exercise Toolkit


This exciting, new, PC-ready multimedia set provides Exercise Managers with all the creative content they need to run an effective and credible desktop exercise!

This exercise toolkit consists of versatile and easy-to-use fire and flood film footage, sound effects, audio playlets, handouts and freshly designed web based injects, specifically created to bring your fire and flood scenarios to life.

Each kit begins with the onset of an incident, moves onto the incident unfolding and then the aftermath. At each stage, a combination of clips can be used to complement and enhance your story – from news reports and bulletins, clips from press, relatives and third party suppliers to specially created sound effect montages and fictitious online news pages.

Each set provides your organization with a flexible range of engaging and thought-provoking injects in a phase-by-phase framework. Exercise Managers can select appropriate audio, film and print injects according to their scenario Master Events List or use the injects for inspiration and create a scenario events list around them. The selected injects can then be downloaded and embedded into a presentation or played from a desktop. So, using the material on the discs, Exercise Directors can tailor their exercises to suit the specific training needs of their business.

The toolkit scripts conveniently have generic references such as ‘the city’, the ‘city centre’, and ‘the area’, to enable the material to apply to as wide an audience as possible. References are universal in their appeal, versatile in their use.

Each disc in the Multimedia Exercising Set includes:

  • Film clips and ‘from-the-scene’ film news reports;
  • Audio clips including radio news bulletins, plus calls from the press, worried relatives and third party suppliers;
  • Printable handouts including web news screens.
  • Sound effect montages.

Fire Exercise Toolkit Content

Stage One – The Outbreak of Fire

Stage Two – The situation develops

Stage Three – The Fire is Under Control

Additional Material

Stage One

Film

  1. Footage of the fire breaking out in the city- No voice-over
  2. TV News Report- Outbreak of the fire in the city

Audio

  1. Radio News Bulletin – Outbreak of fire in the city
  2. Call from Employee – seeking information, should I come to work?
  3. Call from senior employee- seeking information and plan of action
  4. Call from Journalist from National newspaper – Can you tell me anything?
  5. Call from wife – Have you seen my husband?
  6. Call from Contractor- seeking delivery information
  7. SFX- Emergency Services/busy traffic
  8. SFX- Fire blazing/traffic jam
  9. SFX- Fire blazing, fire alarms, sprinklers, sirens, traffic and people outside

Print

  1. Scenario assumptions
  2. Webpage News article- description of incident so far

Stage Two

Film

  1. News Report – High winds cause the fire to spread through the city
  2. Footage of the fire spreading through the city, no voice-over

Audio

  1. Radio Bulletin – Flames have spread through the city centre
  2. Call from Journalist – When will business resume?
  3. Call from Wife – Complaint to Incident Management Team
  4. Call from Employee – Seeking Information
  5. Call from Contractor – What about deliveries for the rest of the week?

Print

  1. Scenario assumptions
  2. Webpage news article – breaking news of the problem

Stage 3

Film

  1. Footage of the fire – Now under control (no voice-over)
  2. News Report – Fire under control

Audio

  1. Financial News Report- Version 1- Estimated damage: £2 Million
  2. Financial News Report- Version 2- Estimated damage: £200 Million
  3. Radio Bulletin- Fire under Control
  4. Call from Employee – complaint to line manager
  5. Call from Employee – back log of work
  6. Call from Radio Journalist – seeking information on customer service

Print

  1. Scenario assumptions at this stage
  2. Webpage News article- summing up the events

Additional Material

  1. Fire facts
  2. SFX
  3. Short film clips

Flood Exercise Toolkit Contents

Stage One- The outbreak of the Flood

Stage Two- The situation develops

Stage Three- The Flood is under control

Additional Material

Stage One:

Film

  1. TV News Bulletin
  2. Montage of severe flooding (No voice-over)

Audio

  1. Radio News Report
  2. Radio Weather Report
  3. Call from office-based employee
  4. Call from Manager
  5. Call from third-party supplier
  6. Call from Worried relative
  7. Call from member of the public

Print & Graphics

  1. Webpage News article
  2. Met Office Press Release

Scripts include

  • Radio Weather Report
  • TV News Bulletin
  • Radio News Report
  • Office based Employee phone call
  • Call from Manager phone call
  • Call from 3rd Party
  • Worried Relative phone call
  • Call from Member of the Public

Stage Two

Film

  1. TV News Bulletin- Fears of contaminated drinking water
  2. Montage of flood footage

Audio

  1. Radio News Report – Mounting problems
  2. News Report – Health risks (with Interview)
  3. Call from employee
  4. Manager and Employee- How are you coping with the relocation?

Print

  1. Web-page News article
  2. Health Protection Agency regarding flood water

Scripts include

  • TV News Bulletin
  • Radio News Report – Mounting Problems
  • Radio News Report – Health Risks with Interview
  • Call from Employee
  • Manager and Employee – How are you coping with the relocation?

Stage Three

Film

  1. TV News Bulletin- Clean up underway
  2. Montage of flood footage

Audio

  1. Radio News Report – Clean Up underway
  2. Call from Newspaper journalist
  3. Radio phone in – Do you blame the Authorities?
  4. Call from Customer 1
  5. News Report- Financial Report

Print & Graphics

  1. Webpage News article 1 – Flood Victims face dangerous aftermath
  2. Webpage News article 2 – Fixing the flooding infrastructure
  3. Web page news Article – Insurance costs rise

Scripts Include

  • Call from Customer
  • News Report- Financial Impact
  • Radio Phone In
  • Call from Journalist
  • Radio News Report
  • TV News Report

Additional Material

  1. Flood facts
  2. SFX
  3. Short film clips

This product is licensed for internal business use only.

Note: in order to run these disks you will need to have Shockwave Player 11 installed on your computer, which is downloadable for free.

SPECIAL OFFER!

Get a FREE copy of the classic book, Disaster Recovery Testing: Exercising Your Contingency Plan with your purchase! Only $289.00 for the Fire and Flood Exercise Collections PLUS your bonus book!

To Purchase: Just click on “Add to Cart.”

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Business Continuity Training DVDs


The Business Continuity Institute (BCI) has produced two Business Continuity training DVDs:

Practice Makes Perfect: Exercising Made Easy – a Comprehensive Guide to Exercising Business Continuity Plans

and

Understanding Your Business: How to do a Business Impact Analysis.

Both videos and accompanying CDs have been structured around the BCI Good Practice Guidelines and the BS25999 standard.

Only $60.00 each!

TO PURCHASE: Just click through the heading of this email and use the “Add to Cart” buttons to access our secure checkout.

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Understanding Your Business: How to do a Business Impact Analysis – Training DVD

This 20 minute original film, complemented by a data CD, takes the viewer through the essential elements of a BIA: what it is; how to get management “buy in” and how to conduct a BIA.

The training film – based in a hotel – takes the viewer on an information gathering journey through the eyes of Ed, the lead character. We see Ed conducting his BIA in this familiar setting, providing the viewer with a clear and usable analogy.

The CD that accompanies the film contains a comprehensive questionnaire with a set of templates and guidance notes together with expert industry advice.

CD Contents:

  • A word booklet containing a step by step guide to undertaking a Business Impact Analysis (BIA) including:
    • Understanding your business as part of the BCM lifecycle
    • What is a BIA?
    • The purpose of a BIA
    • The motivation for BCM and the sponsor
    • Establishing the scope
    • Methods and Techniques for Collecting Data
    • Determining how results will be used
    • Gathering and verifying your results
    • Identifying Respondents
  • BIA questionnaire template with notes
  • Sign and Review template
  • FAQs
  • Risk Assessments and the BIA with template

TO PURCHASE: Just click through the heading of this email and use the “Add to Cart” buttons to access our secure checkout.

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Practice Makes Perfect: exercising made easy – a comprehensive guide to exercising Business Continuity plans – Training DVD

Using a theatrical analogy, this clear, concise, and visually interesting 20 minute film demonstrates how performance (BC plan) is rehearsed – from simple desk top exercising through to more complex scenarios. The film is engaging and achieves a robust mix of practical training and engaging drama viewed through the eyes of a BCM Practitioner.

The accompanying CD contains a 2,700 word booklet detailing a step-by-step guide to exercising with templates; a guide to creating exercise scenarios; role-play scripts and debrief notes.

CD Contents:

  • Annex A Main Event List
  • BCI Booklet
  • Creating Your Own Scenario
  • Debrief Template
  • Exercise Invitation Template
  • Exercise Manager’s Notes
  • Fire Scenario
  • Glossary
  • Injects Template for Role‐Players
  • Scripts Flood
  • BSI Folder
  • BS 25999 Product Sheet
  • BS 25999 A4 Advertisement for BSIDVD
  • BS 25999 Global Product Guide
  • BS 25999 Part 2 and Certification for BCI Continuity Magazine
  • BSI Management Systems profile for BCIDVD
  • About BCI
  • About Ear Productions BC

TO PURCHASE: Just click through the heading of this email and use the “Add to Cart” buttons to access our secure checkout.

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SPECIAL OFFER! Practice Makes Perfect” DVD, PLUS the groundbreaking book, Disaster Recovery Testing: Exercising Your Contingency Plan. Only $99.00 for the DVD PLUS book – save $10.00 if purchased together!

TO PURCHASE: Just click through the heading of this email and use the “Add to Cart” buttons to access our secure checkout.

=============================================


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Exciting New Video: Facility Emergency Management DVD-based Training


Facility Emergency Management is a brand new DVD-based Training Program PLUS a resource CD-ROM intended to help small and medium size organizations create facility action plans and institute emergency procedures in order to protect workers, customers, visitors and the nearby community from the effects of an incident, whether it begins inside or outside the facility.

When faced with a disaster, knowing what to do can mean the difference between life and death. If a facility experiences a disaster, the Emergency Manager is responsible for protecting those within the facility, whether they are students, employees, patients, customers or visitors.

Manmade disasters – mass shootings, fires or hazmat events – and natural disasters, such as hurricanes and floods occur each year, sometimes with no advance warning. Knowing what to do when faced with an emergency can mean the difference between life and death. In an organization, the Emergency Manager is responsible for protecting those within the facility, whether they are students, employees, patients, customers or visitors.

PREVIEW

The program examines planning, the development of an emergency management structure, the roles of the emergency management team, and the EOC. It also covers procedures for interfacing with local and regional response personnel.

The program examines the five levels of incidents and the appropriate response of the facility for each level. It explores mitigation and prevention; preparedness, response; and recovery. The Incident Command System (ICS) is also described so that the organization can integrate with emergency response personnel.

The program sets up a plan that can apply to both large and small incidents, and can be adapted to facilities of all sizes. Included in the package is a DVD and an accompanying Resource CD-Rom, with a Powerpoint presentation focusing on the new PS-Prep initiative (Voluntary Private Sector Preparedness Accreditation and Certification Program) from FEMA, as well as a post-seminar quiz, and other materials that will help an Instructor present a training seminar.

Facility Emergency Management was shot on location with the assistance of local organizations and state and local response teams.

About the Technical Committee

Facility Emergency Management was created with the assistance of some of the foremost authorities in emergency response, including the following:

  • Frank Borelli, Editor in Chief of Officer.com, a website dedicated to supporting police officers.
  • Phil Currance, Deputy Commander, NMRT. Phil serves with the US Public Health Service, NMRT/WMD, a national response team that renders decontamination and care to mass casualties.
  • Rick Hetzel, Chief, NC State Bureau of Investigation Special Response Team.
  • Mike Hildebrand, Senior Partner, Hildebrand & Noll Associates. Mike was formerly Director of Safety and Fire Protection for API and a Team Leader on the Prince George’s Cty (MD) HazMat Team. The writer of numerous articles and texts, Mike co-authored the widely circulated text Hazardous Materials: Managing the Incident.
  • Chris Mailliard, Chief of Operations, NMRT, Denver, CO. He has served as a Tactical Paramedic with West Metro Fire Rescue (CO) and the Lakewood Police SWAT Teams.
  • August Vernon, Assistant Coordinator, Forsyth County Office of Emergency Management (NC). He teaches courses in Incident Management, OPSEC for Public Safety, HazMat operations and Terrorism/WMD response.
  • Trent Walker, Critical Incident Planner/ Hazardous Devices Technician, Greensboro (NC) Police Department.

About the filmmakers

  • Gordon Massingham, Director. For over 20 years one of the world’s leading creators of emergency response training. Winner of more than 140 national and international awards.
    Michael Cataldo, Writer, producer, and director. Michael also serves as assistant director, set designer, and prop and special effects creator.

2010, DVD (28 minutes) plus Resource CD-ROM. $350.00. Video preview available!

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NEW BOOK: The Definitive Handbook of Business Continuity Management, 3rd Edition by Andrew Hiles now Available!


The Third Edition of The Definitive Handbook of Business Continuity Management, by Andrew Hiles is now in stock and ready to ship! See below for a special offer!

832 pages, Only $57.95.

SPECIAL OFFER:

Buy this new book and get Andrew Hiles’ classic book, BUSINESS CONTINUITY: BEST PRACTICES for HALF PRICE!

Regularly $89.00 for that book, only $44.50 with this limited offer (only $102.45 for BOTH books!)


================================

With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute.

This book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes.

Contributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world.

The book explores and summarizes the latest legislation, guidelines and standards impacting BC planning and management and explain their impact.

The structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and demystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners.

This book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it.

The Definitive Handbook of Business Continuity Management, 3rd Edition

TABLE OF CONTENTS

Contributors

Foreword by Lyndon Bird

Preface by David Honour

Introduction to the 3rd Edition by Andrew Hiles

How to Use this Book by Andrew Hiles

Section One Achieving and Maintaining Business Continuity: an executive overview

1 Enterprise Risk Management by Andrew Hiles

2 Developing a BCM Strategy in Line with Business Strategy by Gary Hibberd

3 The Importance of Business Strategy in Business Continuity Planning by Ranjit Kovilinkal Ramakrishnan and Satish Viswanathan

4 Multilateral Continuity Planning by Dennis C. Hamilton

5 Marketing Protection: a Justification for Funding of Total Asset Protection Programmes? by Andrew Hiles

6 Operational Risk Management

6-1 Operational Risk Management: a Primer by John Robinson

6-2 Operational Risk Management: Risk and Consequences by Peter Viner

7 Crisis Management, Emergency Management, BCM, DR: What’s the Difference and How do They Fit Together? by Gregg Jacobsen and Sue Kerr

8 Business Continuity and Ethics by John Orlando

Section Two Planning for Business Continuity: a ‘how-to’ guide

9 Business Continuity Management Methodology by Malcolm Cornish

10 Project Initiation and Control by Jayne Howe

11 Risk Evaluation and Control: Practical Guidelines for Risk Assessment by Ian Charters

12 Business Impact Assessment

12-1 Business Impact Analysis by Peter Barnes

12-2 Business Impact Analysis: Building a Better Mousetrap by Andrew Hiles

13 BC Strategies for Information and Communications Technology

13-1 Strategies for Continuity and Availability for Information and Communications Technology (ICT) by Michael Smith and Piper-Anna Shields

13-2 Business Continuity for Telecommunications by Paul F. Kirvan

13-3 Planning to Recover Your Data: More Options by Thomas Carroll

13-4 Business Continuity Strategies for the Business or Work Areas by Neal Courtney

14 Strategies for Different Market Sectors

14-1 Business Continuity Strategies for the Financial Sector by Andrew Hiles

14-2 Business Continuity Strategies for Manufacturing and Logistics by Melvyn Musson

14-3 Business Continuity and the Supply Chain by Charlie Maclean-Bristol

14-4 Case Study: Implementing Business Continuity in the Upstream and Midstream Energy Sector (Petrochemicals and Refineries) by Vincent Tombros

14-5 From an Island to a Continent: Business Continuity in a Telecommunication Company by Timothe Graziani

14-6 BC Strategies in the Retail Sector by Steve Mellish

14-7 Strategies for Funding Recovery by Danny Rowland

15 Developing and Implementing the Written Plan by Andrew Hiles

16 Awareness and Training by Andrew Hiles

17 BC Plan Testing

17-1 BC Plan Testing by Tim Armit

17-2 Testing vs. Exercising: What’s the Difference? by Philip Jan Rothstein

18 BCM Audit by Rolf von Rössing

Appendix 1 Case Studies by Peter Barnes, Andrew Hiles, Allen Johnson and Lyndon Bird

A1 A Storm, Earthquake, Explosion: a General Overview

A1 B Living Nightmares

A1 C World Trade Center Explosion – February 26, 1993

A1 D Hurricane Andrew, Miami – August 24, 1992

A1 E Chicago Floods – April 13, 1992

A1 F Thirty Seconds of Terror! The California Earthquake

A1 G After the Fire: First Interstate Bank, Los Angeles

A1 H One Meridian Plaza, Philadelphia

A1 I The Mercantile Fire

A1 J How Floods Can Ruin Your Day: London College of Printing

A1 K Flood Highlights

A1 L A Cautionary Tale

A1 M It Happened to Them

A1 N Fire Highlights

A1 O Wessex Regional Health Authority

A1 P The Bishopsgate Bomb – April 25, 1993

A1 Q City Bomb Blast, St Mary Axe – April 10, 1992

A1 R Explosion Roundup

A1 S Stop Thief!

A1 T Miscellaneous Highlights

A1 U Lessons in Risk Management from the Auckland Power Crisis

A1 V Foot and Mouth: A Preventable Disaster

A1 W The Madrid Rail Bombings – March 11, 2004

A1 X Istanbul Bombings – November 2003

A1 Y London Bombings – July 7, 2005 (7/7)

A1 Z Buncefield (UK) Oil Terminal Disaster – December 11, 2005

A1 AA Intellectual Property Theft and Business Continuity

A1 AB Euroclear Bank Uses BCM Framework to Manage the Impact of the Collapse of Lehman Brothers

A1 AC The Toyota Recalls, 2009-2010

A1 AD The Icelandic Volcanic Ash Plume – April 2010

A1 AE The 2010 BP Oil Spill – Gulf of Mexico

Appendix 2 Guidance Notes by Malcolm Cornish, Lyndon Bird, Allen Johnson and Russell Price

A2 A Pandemic Planning

A2 B Selecting the Tools to Support the Process

A2 C The Role of Insurance

A2 D Five Nines: Chasing the Chimera?

A2 E Consultancy without Tears

A2 F Coping with People in Recovery

A2 G Benchmarking and Business Continuity: Exploring and Using Benchmarking to Assess and Develop Your Business Continuity Management Programme

A2 H Changing Attitudes to Business Continuity in Private and Public Sectors

Appendix 3 Professional Associations, Certification Standards and Resources for BCM Practitioners by Mike Gifford, Lyndon Bird, Dhiraj Lal, Gary Liu, Russell Price and Dawn M. Shiley

Appendix 4 International Perspectives by Paul F. Kirvan, Lyndon Bird, Dhiraj Lal, Louise Theunissen and Andrew Hiles

A4 A International Standards and Legislation in Business Continuity

A4 B Business Continuity Management: International Perspectives in 2010

A4 C Business Continuity Planning in the Middle East and the Indian Subcontinent

A4 D Business Continuity Management in Africa

A4 E Business Continuity in China

Glossary of General Business Continuity Terms

Index

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