Best Practices For IT Availability


Forrester often gets inquiries such as, “What requirements should we keep in mind while developing our disaster recovery plans and documents?” and, “Which strategies work best for managing our disaster recovery program once it’s in place?”

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At Your Service: Putting Service Level Agreements to Work for You


As budgets tighten, companies are under increased pressure to not only make smart investments but also put safeguards in place to make sure those investments pay off. Managed network services is one area where many companies are investing.

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