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	<title>Rothstein Associates Inc. Business Survival (tm) Weblog &#187; Crisis Management and Crisis Communication</title>
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	<description>A Business Continuity Weblog</description>
	<lastBuildDate>Wed, 08 Feb 2012 05:50:44 +0000</lastBuildDate>
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		<title>Role of Social Media in Crisis Communication</title>
		<link>http://www.rothstein.com/blog/role-of-social-media-in-crisis-communication/</link>
		<comments>http://www.rothstein.com/blog/role-of-social-media-in-crisis-communication/#comments</comments>
		<pubDate>Wed, 01 Feb 2012 05:57:32 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Crisis Management and Crisis Communication]]></category>
		<category><![CDATA[crisis communication]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.rothstein.com/blog/?p=10471</guid>
		<description><![CDATA[Social Media,  begun as a mode through which individuals could communicate with others, has now evolved to a critical element in emergency and crisis response.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>New Book Coming Soon: The Bottom-Line Costs of Emotions in the Workplace, by Vali Hawkins-Mitchell</title>
		<link>http://www.rothstein.com/blog/new-book-coming-soon-the-bottom-line-costs-of-emotions-in-the-workplace-by-vali-hawkins-mitchell/</link>
		<comments>http://www.rothstein.com/blog/new-book-coming-soon-the-bottom-line-costs-of-emotions-in-the-workplace-by-vali-hawkins-mitchell/#comments</comments>
		<pubDate>Thu, 26 Jan 2012 05:13:10 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Books]]></category>
		<category><![CDATA[Crisis Management and Crisis Communication]]></category>
		<category><![CDATA[bullying]]></category>
		<category><![CDATA[emotional continuity management]]></category>
		<category><![CDATA[emotions]]></category>

		<guid isPermaLink="false">http://www.rothstein.com/blog/?p=10418</guid>
		<description><![CDATA[You already sense that mismanaging human emotions can lead to significant financial losses in productivity, revenue, employee loyalty— plus costs for physical and mental health care, and absenteeism. Yet, it’s been nearly impossible to quantify any of these… until NOW! Watch for the new book, The Bottom-Line Costs of Emotions in the Workplace, by Vali Hawkins Mitchell, PhD, LMHC, Certified Traumatologist]]></description>
		<wfw:commentRss>http://www.rothstein.com/blog/new-book-coming-soon-the-bottom-line-costs-of-emotions-in-the-workplace-by-vali-hawkins-mitchell/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Resilience Publications List</title>
		<link>http://www.rothstein.com/blog/resilience-publications-list/</link>
		<comments>http://www.rothstein.com/blog/resilience-publications-list/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 05:50:59 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Business Continuity]]></category>
		<category><![CDATA[Crisis Management and Crisis Communication]]></category>
		<category><![CDATA[disaster preparedness]]></category>
		<category><![CDATA[Disaster Recovery]]></category>
		<category><![CDATA[Emergency Response]]></category>
		<category><![CDATA[InfoSecurity]]></category>
		<category><![CDATA[articles]]></category>
		<category><![CDATA[compilations]]></category>
		<category><![CDATA[links]]></category>
		<category><![CDATA[publications]]></category>

		<guid isPermaLink="false">http://www.rothstein.com/blog/?p=10351</guid>
		<description><![CDATA[Stephenson Resilience has started an editable list of the publications, websites and places in which we can all publish, search for and find information on resilience and related fields.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Gartner to CIOs: Weigh on Euro crisis</title>
		<link>http://www.rothstein.com/blog/gartner-to-cios-weigh-on-euro-crisis/</link>
		<comments>http://www.rothstein.com/blog/gartner-to-cios-weigh-on-euro-crisis/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 05:21:37 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Business Continuity]]></category>
		<category><![CDATA[Crisis Management and Crisis Communication]]></category>
		<category><![CDATA[CIO]]></category>
		<category><![CDATA[crisis management]]></category>
		<category><![CDATA[Euro]]></category>
		<category><![CDATA[gartner]]></category>

		<guid isPermaLink="false">http://www.rothstein.com/blog/?p=10367</guid>
		<description><![CDATA[With the Eurozone crisis threatening to bring the world into another global recession, Gartner is advising CIOs to be on guard as the responsibility to ensure business continuity is in their hands.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>15th Edition of the Disaster Resource GUIDE Coming Soon!</title>
		<link>http://www.rothstein.com/blog/15th-edition-of-the-disaster-resource-guide-coming-soon/</link>
		<comments>http://www.rothstein.com/blog/15th-edition-of-the-disaster-resource-guide-coming-soon/#comments</comments>
		<pubDate>Thu, 12 Jan 2012 05:30:26 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Business Continuity]]></category>
		<category><![CDATA[Crisis Management and Crisis Communication]]></category>
		<category><![CDATA[disaster preparedness]]></category>
		<category><![CDATA[Disaster Recovery]]></category>
		<category><![CDATA[Emergency Response]]></category>
		<category><![CDATA[Disaster Resource Guide]]></category>

		<guid isPermaLink="false">http://www.rothstein.com/blog/?p=10311</guid>
		<description><![CDATA[The upcoming 15th Edition of the Disaster Resource GUIDE is complimentary to BC/EM/ERM industry professionals.]]></description>
		<wfw:commentRss>http://www.rothstein.com/blog/15th-edition-of-the-disaster-resource-guide-coming-soon/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Social Media and Crisis Management: 10 Common Mistakes</title>
		<link>http://www.rothstein.com/blog/social-media-and-crisis-management-10-common-mistakes/</link>
		<comments>http://www.rothstein.com/blog/social-media-and-crisis-management-10-common-mistakes/#comments</comments>
		<pubDate>Wed, 04 Jan 2012 05:11:44 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Crisis Management and Crisis Communication]]></category>
		<category><![CDATA[crisis management]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.rothstein.com/blog/?p=10275</guid>
		<description><![CDATA[This article highlights 10 common mistakes made by organizations that are using social media today.]]></description>
		<wfw:commentRss>http://www.rothstein.com/blog/social-media-and-crisis-management-10-common-mistakes/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Social media firestorms: A first responder&#8217;s guide</title>
		<link>http://www.rothstein.com/blog/social-media-firestorms-a-first-responders-guide/</link>
		<comments>http://www.rothstein.com/blog/social-media-firestorms-a-first-responders-guide/#comments</comments>
		<pubDate>Thu, 01 Dec 2011 05:27:36 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Crisis Management and Crisis Communication]]></category>
		<category><![CDATA[crisis communication]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[public relations]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.rothstein.com/blog/?p=10109</guid>
		<description><![CDATA[Social media mistakes -- a tweet published accidentally, an ungracious response to a Facebook wall post -- are bad enough in a personal context, although they can usually be straightened out. But when such things happen with a corporate Twitter account or some other branded outlet, they can be messier by orders of magnitude.]]></description>
		<wfw:commentRss>http://www.rothstein.com/blog/social-media-firestorms-a-first-responders-guide/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>ASIS/SHRM Workplace Violence Prevention and Intervention Standard</title>
		<link>http://www.rothstein.com/blog/asisshrm-workplace-violence-prevention-and-intervention-standard/</link>
		<comments>http://www.rothstein.com/blog/asisshrm-workplace-violence-prevention-and-intervention-standard/#comments</comments>
		<pubDate>Thu, 03 Nov 2011 05:47:44 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Crisis Management and Crisis Communication]]></category>
		<category><![CDATA[Emergency Response]]></category>
		<category><![CDATA[Workplace Violence Prevention]]></category>

		<guid isPermaLink="false">http://www.rothstein.com/blog/?p=10008</guid>
		<description><![CDATA[ASIS International and the Society for Human Resource Management (SHRM) issued a joint ASIS/SHRM Workplace Violence Prevention and Intervention American National Standard aimed at helping organizations implement policies and practices to more quickly identify threatening behavior and violence affecting the workplace, and to engage in effective incident management and resolution.]]></description>
		<wfw:commentRss>http://www.rothstein.com/blog/asisshrm-workplace-violence-prevention-and-intervention-standard/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Business Continuity Awareness Week 2012: March 19th to 23rd</title>
		<link>http://www.rothstein.com/blog/business-continuity-awareness-week-2012-march-19th-to-23rd/</link>
		<comments>http://www.rothstein.com/blog/business-continuity-awareness-week-2012-march-19th-to-23rd/#comments</comments>
		<pubDate>Tue, 11 Oct 2011 05:26:02 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Business Continuity]]></category>
		<category><![CDATA[Crisis Management and Crisis Communication]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[BCAW]]></category>
		<category><![CDATA[business continuity awareness week]]></category>
		<category><![CDATA[Business Continuity Institute]]></category>

		<guid isPermaLink="false">http://www.rothstein.com/blog/?p=9827</guid>
		<description><![CDATA[Business Continuity Awareness Week is facilitated by the Business Continuity Institute (BCI), the international membership body for business continuity management with over 6,000 members in 100+ countries.]]></description>
		<wfw:commentRss>http://www.rothstein.com/blog/business-continuity-awareness-week-2012-march-19th-to-23rd/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>When Natural Disasters Strike, Touch Base Regularly With Employees</title>
		<link>http://www.rothstein.com/blog/when-natural-disasters-strike-touch-base-regularly-with-employees/</link>
		<comments>http://www.rothstein.com/blog/when-natural-disasters-strike-touch-base-regularly-with-employees/#comments</comments>
		<pubDate>Tue, 20 Sep 2011 05:38:38 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Crisis Management and Crisis Communication]]></category>
		<category><![CDATA[crisis communication]]></category>

		<guid isPermaLink="false">http://www.rothstein.com/blog/?p=9624</guid>
		<description><![CDATA[Here are tips for keeping the lines of communication active and open during a disaster:]]></description>
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		<slash:comments>0</slash:comments>
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