Role of Social Media in Crisis Communication


Social Media, begun as a mode through which individuals could communicate with others, has now evolved to a critical element in emergency and crisis response.

Continue reading Role of Social Media in Crisis Communication

Tags: ,

New Book Coming Soon: The Bottom-Line Costs of Emotions in the Workplace, by Vali Hawkins-Mitchell


You already sense that mismanaging human emotions can lead to significant financial losses in productivity, revenue, employee loyalty— plus costs for physical and mental health care, and absenteeism. Yet, it’s been nearly impossible to quantify any of these… until NOW!

Watch for The Bottom-Line Costs of Emotions in the Workplace, by Vali Hawkins Mitchell, PhD, LMHC, Certified Traumatologist.

Continue reading New Book Coming Soon: The Bottom-Line Costs of Emotions in the Workplace, by Vali Hawkins-Mitchell

Tags: , ,

Resilience Publications List


Both academics and practitioners in the fields of resilience, continuity, emergency, crisis and disaster management write articles, posts and papers about topics important to their field. Some of the most interesting of these outputs share lessons from previous events, provide case studies, introduce new tools and technologies and share research findings and results.

Continue reading Resilience Publications List

Tags: , , ,

Gartner to CIOs: Weigh on Euro crisis


With the Eurozone crisis threatening to bring the world into another global recession, Gartner is advising CIOs to be on guard as the responsibility to ensure business continuity is in their hands.

Continue reading Gartner to CIOs: Weigh on Euro crisis

Tags: , , ,

15th Edition of the Disaster Resource GUIDE Coming Soon!


The upcoming 15th Edition of the Disaster Resource GUIDE is complimentary to BC/EM/ERM industry professionals.

Continue reading 15th Edition of the Disaster Resource GUIDE Coming Soon!

Tags:

Social Media and Crisis Management: 10 Common Mistakes


If your organization is already on its social media journey, you may want to think of yourself as a traveler. It can be an exciting time out there on the road, but it can also be a challenging time -  especially if unforeseen problems arise and you make mistakes.

While many mistakes can be easily rectified, others can have severe consequences. It is only natural that the following question surfaces as you explore the use of social media in crisis management: What can I do to avoid costly mistakes upon developing and implementing social media strategies that are geared toward improving my organization’s crisis management?

This article attempts to answer your question by highlighting 10 common mistakes made by organizations that are using social media today.

See Social Media and Crisis Management: 10 Common Mistakes,  by Gideon F. For-mukwai, MA, CEM for Disaster Recovery Journal.

Tags: ,

Social media firestorms: A first responder’s guide


Every new technology brings with it the capacity to screw things up in an entirely new way. With social media, it’s now become possible to turn what was once a verbal gaffe behind closed doors into a public peccadillo.

Continue reading Social media firestorms: A first responder’s guide

Tags: , , , ,

ASIS/SHRM Workplace Violence Prevention and Intervention Standard


ASIS International and the Society for Human Resource Management (SHRM) issued a joint ASIS/SHRM Workplace Violence Prevention and Intervention American National Standard aimed at helping organizations implement policies and practices to more quickly identify threatening behavior and violence affecting the workplace, and to engage in effective incident management and resolution.

Continue reading ASIS/SHRM Workplace Violence Prevention and Intervention Standard

Tags:

Business Continuity Awareness Week 2012: March 19th to 23rd


Business Continuity Awareness Week is facilitated by the Business Continuity Institute (BCI), the international membership body for business continuity management with over 6,000 members in 100+ countries.

Continue reading Business Continuity Awareness Week 2012: March 19th to 23rd

Tags: , ,

When Natural Disasters Strike, Touch Base Regularly With Employees


Hurricane Irene and the recent East Coast earthquake are critical reminders of the importance of timely communication among managers and their employees.

Continue reading When Natural Disasters Strike, Touch Base Regularly With Employees

Tags:

A Decade After 9/11, Business Continuity Is Still A Work-In-Progress On Wall Street


In the immediate aftermath of a disaster or pandemic, people usually take stock of how unprepared they were for a crisis and are full of good intentions that next time disaster strikes, they will never again be caught unaware. But just a few months after any major crisis, a reality check usually shows that good intentions have given way to what now seems to be more pressing budgetary priorities, and planning momentum for a disaster has subsided. Continue reading A Decade After 9/11, Business Continuity Is Still A Work-In-Progress On Wall Street

Tags: , , , ,