Tags: Advanced Crisis Communication Strategy, advanced military education, crisis communication, James E. Lukaszewski, Jim Lukaszewski, New York, professional development, PRSA, school for strategists, seminar, strategic adviser, strategic thinking, strategy

A Global Grand Master and Pioneer – Who Helped Shape the Modern Discipline of Crisis Communication – Has Distilled a Career s Worth of Knowledge and Practical Advice…

…to tell your CEO and advisers what they must do to preserve, protect, defend, and recover their brands, reputations, even careers… and to illuminate the critical management areas in any crisis where those challenges will occur – managing victims, the media, legal affairs, leadership, and the operational crisis response itself.

Continue reading Your CEO’s in handcuffs! things are going downhill, fast! Your whole world is watching to see what you do next!

Tags: 9781931332576, book, crisis communication, crisis management, Lukaszewski, reputation risk

Just as there are gamblers in tornado alley who ignore the warning sirens, you get to decide how much risk your company can absorb. Everyone should be awake and aware of the concepts and tools in this new book to effectively manage and channel workplace emotions.

Continue reading The Cost of Emotions in the Workplace: The Bottom-Line Value of Emotional Continuity Management

Tags: 978131332583, ECM, emotional continuity management, emotional tornadoes, stress, Vali Hawkins Mitchell, workplace violence

When seeking to place an attack like the April 15 Boston Marathon bombing into context, it is helpful to classify the actors responsible, if possible.

Continue reading Why the Boston Bombers Succeeded

Tags: Boston bombing, Boston Marathon, Stratfor, terror, terrorism

Tags: Advanced Crisis Communication Strategy, advanced military education, crisis communication, James E. Lukaszewski, Jim Lukaszewski, New York, professional development, PRSA, school for strategists, seminar, strategic adviser, strategic thinking, strategy

A Global Grand Master and Pioneer – Who Helped Shape the Modern Discipline of Crisis Communication – Has Distilled a Career s Worth of Knowledge and Practical Advice…

…to tell your CEO and advisers what they must do to preserve, protect, defend, and recover their brands, reputations, even careers… and to illuminate the critical management areas in any crisis where those challenges will occur – managing victims, the media, legal affairs, leadership, and the operational crisis response itself.

Continue reading Your CEO’s in handcuffs! things are going downhill, fast! Your whole world is watching to see what you do next!

Tags: 9781931332576, book, crisis communication, crisis management, Lukaszewski, reputation risk

What does effective crisis management look like? Tony Schmitz uses a case study of a fire in a Taiwanese data center to explore this question.

Continue reading A guide to incident planning and leadership

Tags: crisis management

Will the masses at NFL events do “the wave” only in the watchful sights of a police sharpshooter’s high-powered rifle? Is tailgating before the game all but nostalgic history?

Continue reading Crowd Psychology: What Comes After Boston for Mass Public Events?

Tags: Boston Marathon, crowd psychology

Tags: 978131332583, ECM, emotional continuity management, emotional tornadoes, stress, Vali Hawkins Mitchell, workplace violence

Your CEO’s in handcuffs! things are going downhill, fast! Your whole world is watching to see what you do next.  In this industry-defining book on crisis management and leadership recovery, Jim Lukaszewski taps into four decades of professional expertise to clearly differentiate a crisis from other business interruption events. Introducing the often overlooked concept of managing the victim dimension of crisis, Lukaszewski delivers one of the most important resources for executives, business leaders, and business educators to prepare for, survive, and perhaps even improve their reputation during the explosive visibility that come during a crisis.

Continue reading Your CEO’s in handcuffs! things are going downhill, fast! Your whole world is watching to see what you do next!

Tags: 9781931332576, crisis communication, crisis management, Lukaszewski, reputation risk

In 2012, Continuity Insights published its first report into the use of social media as a crisis communications tool. This year, Continuity Insights dug a little deeper in an effort to learn more about the industry’s social media strategies, how respondents view the risks associated with social media, and whether sentiment towards social media’s effectiveness has changed.

Continue reading Ignoring Social Media Is No Longer An Option

Tags: Business Continuity, Business Continuity Management, crisis communication, crisis management, social media