Case study: Four lessons in IT disaster recovery planning from an FAA outage
What can CIOs learn about IT disaster recovery planning from the U.S. Federal Aviation Administration’s (FAA) recent computer problems, which caused flight delays and cancellations at airports across the country? Plenty, say disaster recovery experts.
“Here we have a system that is vital to the flow of air traffic in the United States. It is hard to imagine how many dollars are riding on people getting to their destinations on time,” said Gene Ruth, who covers disaster recovery (DR) at Midvale, Utah-based Burton Group Inc. “You have a failure in the network and there is no ability to [set] up a disaster recovery site immediately? That is completely unacceptable.”
The FAA attributed the outage to a software configuration problem, suggesting the single-component failure was compounded by a configuration management failure.
But the details of the incident hardly matter, DR experts said, compared with the IT disaster recovery planning lessons it holds.
See Four lessons in IT disaster recovery planning from an FAA outage by Linda Tucci, Senior News Writer, SearchCIO.com.
Tags: case study, FAA, I.T. DIsaster Recovery, lessons learned
