Business Resumption Contracts – A Must Have, but…
There are many names for these contracts (Emergency Response, Restoration, Rapid Response, Disaster Recovery, Business Recovery, Business Resumption, etc.), and many vendors offer them. What are they and should your organization have one?
Regardless of what the vendor calls them, they are essentially a contract put in place in advance so that at time of disaster, the vendor can quickly respond to your event to provide recovery/protection of assets, drying of books and important documents, clean-up of the disaster site, and/or restoration of facilities and services, and disposal of hazardous materials.
The value of these contracts comes from your ability to go through your organization’s well-defined procurement process, check out the vendors and their services, and most importantly, talk to customers the vendors have actually recovered in the calm environment of today versus the stressful environment of an actual disaster.
EVERY organization should have a business resumption contract in place, but remember two things: everything is negotiable now and “Caveat Emptor”!
See Business Resumption Contracts – A Must Have, but… by Ted Brown for Disaster Resource Guide.
Tags: agreements, Business Recovery, business resumption, contracts, Disaster Recovery, Emergency Response, Rapid Response, Restoration, vendors
