A look at outsourcing through business continuity glasses
Cost reduction is a key business consideration in these difficult economic times and it is one of the key reasons why outsourcing is being pursued. This makes it a good moment to have a look at outsourcing from a business continuity management perspective; because as well as the potential major business benefits, outsourcing also brings significant risks to continuity of business.
This article concludes that introducing the business continuity manager in an outsourcing project is highly recommended. Risk management and continuity of services are clearly within his/her domain of responsibility. In the end, the responsibility for services (and their availability/continuity) remains with the outsourcing organization, regardless whether these are outsourced or not.
See A look at outsourcing through business continuity glasses from Continuity Central, by Werner Verlinden, CIRM, FBCI.
Tags: cost reduction, outsourcing
