NEW BOOK: The Definitive Handbook of Business Continuity Management, 3rd Edition by Andrew Hiles now Available!


The Third Edition of The Definitive Handbook of Business Continuity Management, by Andrew Hiles is now in stock and ready to ship! See below for a special offer!

832 pages, Only $57.95.

SPECIAL OFFER:

Buy this new book and get Andrew Hiles’ classic book, BUSINESS CONTINUITY: BEST PRACTICES for HALF PRICE!

Regularly $89.00 for that book, only $44.50 with this limited offer (only $102.45 for BOTH books!)


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With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute.

This book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes.

Contributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world.

The book explores and summarizes the latest legislation, guidelines and standards impacting BC planning and management and explain their impact.

The structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and demystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners.

This book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it.

The Definitive Handbook of Business Continuity Management, 3rd Edition

TABLE OF CONTENTS

Contributors

Foreword by Lyndon Bird

Preface by David Honour

Introduction to the 3rd Edition by Andrew Hiles

How to Use this Book by Andrew Hiles

Section One Achieving and Maintaining Business Continuity: an executive overview

1 Enterprise Risk Management by Andrew Hiles

2 Developing a BCM Strategy in Line with Business Strategy by Gary Hibberd

3 The Importance of Business Strategy in Business Continuity Planning by Ranjit Kovilinkal Ramakrishnan and Satish Viswanathan

4 Multilateral Continuity Planning by Dennis C. Hamilton

5 Marketing Protection: a Justification for Funding of Total Asset Protection Programmes? by Andrew Hiles

6 Operational Risk Management

6-1 Operational Risk Management: a Primer by John Robinson

6-2 Operational Risk Management: Risk and Consequences by Peter Viner

7 Crisis Management, Emergency Management, BCM, DR: What’s the Difference and How do They Fit Together? by Gregg Jacobsen and Sue Kerr

8 Business Continuity and Ethics by John Orlando

Section Two Planning for Business Continuity: a ‘how-to’ guide

9 Business Continuity Management Methodology by Malcolm Cornish

10 Project Initiation and Control by Jayne Howe

11 Risk Evaluation and Control: Practical Guidelines for Risk Assessment by Ian Charters

12 Business Impact Assessment

12-1 Business Impact Analysis by Peter Barnes

12-2 Business Impact Analysis: Building a Better Mousetrap by Andrew Hiles

13 BC Strategies for Information and Communications Technology

13-1 Strategies for Continuity and Availability for Information and Communications Technology (ICT) by Michael Smith and Piper-Anna Shields

13-2 Business Continuity for Telecommunications by Paul F. Kirvan

13-3 Planning to Recover Your Data: More Options by Thomas Carroll

13-4 Business Continuity Strategies for the Business or Work Areas by Neal Courtney

14 Strategies for Different Market Sectors

14-1 Business Continuity Strategies for the Financial Sector by Andrew Hiles

14-2 Business Continuity Strategies for Manufacturing and Logistics by Melvyn Musson

14-3 Business Continuity and the Supply Chain by Charlie Maclean-Bristol

14-4 Case Study: Implementing Business Continuity in the Upstream and Midstream Energy Sector (Petrochemicals and Refineries) by Vincent Tombros

14-5 From an Island to a Continent: Business Continuity in a Telecommunication Company by Timothe Graziani

14-6 BC Strategies in the Retail Sector by Steve Mellish

14-7 Strategies for Funding Recovery by Danny Rowland

15 Developing and Implementing the Written Plan by Andrew Hiles

16 Awareness and Training by Andrew Hiles

17 BC Plan Testing

17-1 BC Plan Testing by Tim Armit

17-2 Testing vs. Exercising: What’s the Difference? by Philip Jan Rothstein

18 BCM Audit by Rolf von Rössing

Appendix 1 Case Studies by Peter Barnes, Andrew Hiles, Allen Johnson and Lyndon Bird

A1 A Storm, Earthquake, Explosion: a General Overview

A1 B Living Nightmares

A1 C World Trade Center Explosion – February 26, 1993

A1 D Hurricane Andrew, Miami – August 24, 1992

A1 E Chicago Floods – April 13, 1992

A1 F Thirty Seconds of Terror! The California Earthquake

A1 G After the Fire: First Interstate Bank, Los Angeles

A1 H One Meridian Plaza, Philadelphia

A1 I The Mercantile Fire

A1 J How Floods Can Ruin Your Day: London College of Printing

A1 K Flood Highlights

A1 L A Cautionary Tale

A1 M It Happened to Them

A1 N Fire Highlights

A1 O Wessex Regional Health Authority

A1 P The Bishopsgate Bomb – April 25, 1993

A1 Q City Bomb Blast, St Mary Axe – April 10, 1992

A1 R Explosion Roundup

A1 S Stop Thief!

A1 T Miscellaneous Highlights

A1 U Lessons in Risk Management from the Auckland Power Crisis

A1 V Foot and Mouth: A Preventable Disaster

A1 W The Madrid Rail Bombings – March 11, 2004

A1 X Istanbul Bombings – November 2003

A1 Y London Bombings – July 7, 2005 (7/7)

A1 Z Buncefield (UK) Oil Terminal Disaster – December 11, 2005

A1 AA Intellectual Property Theft and Business Continuity

A1 AB Euroclear Bank Uses BCM Framework to Manage the Impact of the Collapse of Lehman Brothers

A1 AC The Toyota Recalls, 2009-2010

A1 AD The Icelandic Volcanic Ash Plume – April 2010

A1 AE The 2010 BP Oil Spill – Gulf of Mexico

Appendix 2 Guidance Notes by Malcolm Cornish, Lyndon Bird, Allen Johnson and Russell Price

A2 A Pandemic Planning

A2 B Selecting the Tools to Support the Process

A2 C The Role of Insurance

A2 D Five Nines: Chasing the Chimera?

A2 E Consultancy without Tears

A2 F Coping with People in Recovery

A2 G Benchmarking and Business Continuity: Exploring and Using Benchmarking to Assess and Develop Your Business Continuity Management Programme

A2 H Changing Attitudes to Business Continuity in Private and Public Sectors

Appendix 3 Professional Associations, Certification Standards and Resources for BCM Practitioners by Mike Gifford, Lyndon Bird, Dhiraj Lal, Gary Liu, Russell Price and Dawn M. Shiley

Appendix 4 International Perspectives by Paul F. Kirvan, Lyndon Bird, Dhiraj Lal, Louise Theunissen and Andrew Hiles

A4 A International Standards and Legislation in Business Continuity

A4 B Business Continuity Management: International Perspectives in 2010

A4 C Business Continuity Planning in the Middle East and the Indian Subcontinent

A4 D Business Continuity Management in Africa

A4 E Business Continuity in China

Glossary of General Business Continuity Terms

Index

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New Template: Quick and Easy Business Continuity Plan for Your Small Business: Step-by-Step Template and Sample Plans


If you need a basic Business Continuity Plan ASAP… and your company is a small office/service/retailer or manufacturer/distributor with up to 250 employees, this “fill-in-the-blanks” template including three sample plans is perfect for you! Best of all, you don’t need prior business continuity experience.

Quick and Easy Business Continuity Plan for Your Small Business: Step-by-Step Template and Sample Plans

By Douglas M. Henderson

Reach for this “Quick and Easy” remedy if you’re suddenly tasked with developing a plan for disaster preparedness–and feel an impending anxiety attack because you don’t know quite where to start.

NOTE: This basic template is targeted to small businesses with little or no prior business continuity expertise who may not have the time nor expertise to build a full-scale business continuity program.

You don’t need any special training or expensive consultants. You don’t need to spend weeks and weeks or empty your bank account to build a basic business continuity program.

Just go page by page to edit the Microsoft Word template; updating instructions are included as needed in the template and you can refer to the exact same page in the three completed sample plans for guidance. Doug Henderson distills his extensive experience as a business continuity consultant to give you succinct, field tested tips for what to include and why. He includes an abundance of handy forms, checklists, charts and tables for easy completion and distribution. Just completing the forms for “Who’s in Charge” and Immediate Actions will give you a satisfying sense of accomplishment and momentum.

In only a few hours you’ll create a basic, yet fully customized plan unique to your business, which is also compliant with major standards. You’ll have a plan in place to address all the fundamentals of disaster preparedness – and you can build on it later as you have the time and need.

This basic business continuity toolkit includes…

  • One Microsoft Word template with color coded sections so you can customize your plan based on company size (under 100/up to 250 employees) and type (service/retail or manufacturer).
  • Three sample plans for three fictitious companies – a very small service or retail business (under 100 employees); a small service or retail business (up to 250 employees); and a small manufacturing business (up to 250 employees). Sometimes companies are a mixture of service/retail/manufacturing, so you may find parts of each sample plan applicable to your situation.
  • ReadMe.doc file with updating instructions to keep your plan current.
  • Bonus file with assorted how-to articles, including:
    • Coping With Physical Disaster
    • Family Disaster Planning
    • Business Survival in the 21st Century
    • Facility Evacuation

…and offers you many advantages:

  • Was developed by a 20-year veteran in business continuity consulting — a small business owner himself — who knows the specific needs of small businesses
  • Has been extensively field tested in a variety of business environments
  • Is written in Microsoft Word, designed with extensive “Fill-in-the-Blank” and “Edit-Out” text
  • Requires no special training in the discipline of Business Continuity Management (BCM)
  • Results in your own customized plan that addresses all the fundamentals, all within a few hours
  • Is compliant with professional standards from the Disaster Recovery Institute International (DRII) and National Fire Protection Association (NFPA) 1600 Standard on Disaster/Emergency Management, as well as industry best practices
  • Can be used for student practice in corporate training classes in business continuity/disaster recovery– site licensing available.
  • Provides an optional upgrade path to several more sophisticated templates and tools for whenever you’re ready to build a more comprehensive business program for your growing business.

Published by Rothstein Associates Inc.
ISBN 9781931332538
2010
Only $69.99!

TO PURCHASE: Simply click through the heading of this email and use the “Add to Cart” buttons to access our secure checkout – or, contact Rothstein Associates at info@rothstein.com, 203.740.7444 or 888.ROTHSTEin (888.768.4783).

NOTE: This basic template is targeted to small businesses with little or no prior business continuity expertise who may not have the time nor expertise to build a full-scale business continuity program.

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New Video: Facility Emergency Management DVD-based Training


Facility Emergency Management is a brand new DVD-based Training Program PLUS a resource CD-ROM intended to help small and medium size organizations create facility action plans and institute emergency procedures in order to protect workers, customers, visitors and the nearby community from the effects of an incident, whether it begins inside or outside the facility.

PREVIEW

When faced with a disaster, knowing what to do can mean the difference between life and death. If a facility experiences a disaster, the Emergency Manager is responsible for protecting those within the facility, whether they are students, employees, patients, customers or visitors.

Manmade disasters – mass shootings, fires or hazmat events – and natural disasters, such as hurricanes and floods occur each year, sometimes with no advance warning. Knowing what to do when faced with an emergency can mean the difference between life and death. In an organization, the Emergency Manager is responsible for protecting those within the facility, whether they are students, employees, patients, customers or visitors.

The program examines planning, the development of an emergency management structure, the roles of the emergency management team, and the EOC. It also covers procedures for interfacing with local and regional response personnel.

The program examines the five levels of incidents and the appropriate response of the facility for each level. It explores mitigation and prevention; preparedness, response; and recovery. The Incident Command System (ICS) is also described so that the organization can integrate with emergency response personnel.

The program sets up a plan that can apply to both large and small incidents, and can be adapted to facilities of all sizes. Included in the package is a DVD and an accompanying Resource CD-Rom, with a Powerpoint presentation focusing on the new PS-Prep initiative (Voluntary Private Sector Preparedness Accreditation and Certification Program) from FEMA, as well as a post-seminar quiz, and other materials that will help an Instructor present a training seminar.

Facility Emergency Management was shot on location with the assistance of local organizations and state and local response teams.

About the Technical Committee

Facility Emergency Management was created with the assistance of some of the foremost authorities in emergency response, including the following:

  • Frank Borelli, Editor in Chief of Officer.com, a website dedicated to supporting police officers.
  • Phil Currance, Deputy Commander, NMRT. Phil serves with the US Public Health Service, NMRT/WMD, a national response team that renders decontamination and care to mass casualties.
  • Rick Hetzel, Chief, NC State Bureau of Investigation Special Response Team.
  • Mike Hildebrand, Senior Partner, Hildebrand & Noll Associates. Mike was formerly Director of Safety and Fire Protection for API and a Team Leader on the Prince George’s Cty (MD) HazMat Team. The writer of numerous articles and texts, Mike co-authored the widely circulated text Hazardous Materials: Managing the Incident.
  • Chris Mailliard, Chief of Operations, NMRT, Denver, CO. He has served as a Tactical Paramedic with West Metro Fire Rescue (CO) and the Lakewood Police SWAT Teams.
  • August Vernon, Assistant Coordinator, Forsyth County Office of Emergency Management (NC). He teaches courses in Incident Management, OPSEC for Public Safety, HazMat operations and Terrorism/WMD response.
  • Trent Walker, Critical Incident Planner/ Hazardous Devices Technician, Greensboro (NC) Police Department.

About the Filmmakers

  • Gordon Massingham, Director. For over 20 years one of the world’s leading creators of emergency response training. Winner of more than 140 national and international awards.
    Michael Cataldo, Writer, producer, and director. Michael also serves as assistant director, set designer, and prop and special effects creator.

2010, DVD (28 minutes) plus Resource CD-ROM. $350.00. Video preview available!

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Business Continuity Institute presents ‘Gifted Awards’


At its annual Gala Dinner, which took place on 3rd November 2010 in London, the Business Continuity Institute presented ‘Gifted Awards’ to a handful of individuals who the Institute honored for their services to the BCI and to the business continuity profession in general.

Continue reading Business Continuity Institute presents ‘Gifted Awards’

Understanding High Availability and Disaster Recovery in Your Overall Recovery Strategy


When developing a disaster recovery strategy, customers frequently ask me to clarify the difference between disaster recovery and high availability. And now with the rise of cloud computing, they also ask, “How will cloud make a difference in what I should consider?” Continue reading Understanding High Availability and Disaster Recovery in Your Overall Recovery Strategy

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Business disaster recovery planning: How much is enough DR planning?


Having a disaster recovery (DR) plan in place is essential to restore an IT infrastructure in the event of a disaster. But how much DR planning is enough? This tip offers some insight as to where the line should be drawn to avoid over-planning. Continue reading Business disaster recovery planning: How much is enough DR planning?

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The 5 Safest Places on Earth


Security is a critical component of risk management. If company employees and assets are not considered safe and sound, little else matters. Some locations take protection to the extreme, however.

Continue reading The 5 Safest Places on Earth

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Why You Should Plan for Crises Before They Happen, by Deon Binnemann


What is the objective in any crisis?

It is to maintain company credibility and reputation, and create the perception that as an organisation you are doing everything humanely to act in the positive regard to all stakeholders.

Continue reading Why You Should Plan for Crises Before They Happen, by Deon Binnemann

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Disaster Recovery Glossary


The Disaster Recovery Journal’s Editorial Advisory Board and Disaster Recovery Institute International have compiled a business continuity/disaster recovery glossary.

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Aon Benfield’s latest recap report on global natural disasters


Aon Benfield has released its latest Monthly Cat Recap report, which provides an analysis of global natural disasters in October including events in parts of the US, North America, Asia, Oceania, Europe and Africa.

Continue reading Aon Benfield’s latest recap report on global natural disasters

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