Rothstein Associates Inc. Business Survival ™ Weblog

This updated, three-part video series on DVDs describes how enterprises can prepare to properly handle an incident in order to avert a crisis. It describes how to set up and implement an Incident Command System (ICS) that will work effectively with public safety organizations.

Regularly $295 for each of the 3 DVDs or $795 for the set of 3 DVDs plus a FREE BONUS Model Procedures Guide on CD – we are offering this set for a limited time for only $695.00 – save $190.00! (prepaid orders only, subject to availability). Just click through the “Special Offer” title of this email to purchase now!

Get certified by FEMA in ICS-100, NIMS Awareness!

The series consists of 3 DVDs plus an accompanying Model Procedures Guide on CD-Rom. After taking the training provided by the course of instruction suggested, the student should be able to:

• identify the benefits of using ICS;
• describe the key concepts and principles underlying the National Incident Management System; and,
• describe the basic features of ICS.

After viewing programs 1 and 2 of this course, students will be able to log on to the Federal Emergency Management Agency (FEMA) website and go directly to “Take Final Exam.” After successfully completing the exam, students will be certified in ICS-100, NIMS Awareness.

The student will be able to describe the roles and functions of the Incident Commander, the Command Staff and the four principle sections under ICS. The student will also be able to describe the elements of a crisis management plan and understand the role of the Emergency Operations Center.

Narrated by Greg Noll, a Certified Safety Professional and a member of many national safety committees, including the National Fire Protection Association (NFPA) Technical Committee on Hazardous Materials Response Personnel (chair). In 2006 Greg was a recipient of the IAFC Hazardous Materials Committee’s Level A Award for his lifetime contributions to the hazardous materials training and education community.
3-Part Series – $695 (limited time and availability, prepaid orders only).
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Part I of the ICS for Industry series, Incident Management is available separately for $295.00 or as a part of the series. This program reviews what happens when an incident becomes a crisis. It stresses the need for a crisis management plan to support on scene emergency response activities, to get outside resources to help control the situation, and to manage the crisis. This program covers:

• The role of the Emergency Manager
• Setting up the Emergency Operations Center
• Communications
• How the Crisis Management Team operates
• The role of the Public Information Officer
• Managing the media
• Media briefings
• Incident termination & recovery

Just click through the “Special Offer” title of this email to purchase now!
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Part II of ICS for Industry, Response Organization is available separately for $295.00 or as a part of the series. This program examines the Incident Command and the roles and responsibilities of the key players. This program covers:

• How incident command is established
• Transfer of Command
• Unified Command
• How the incident command post functions
• The role of the Incident Commander
• The Command Staff
• The General Staff
• Basic strategies used to deal with an incident.

Just click through the “Special Offer” title of this email to purchase now!

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Part III of ICS for Industry, EOC & Crisis Management is available separately for $295.00 or as a part of the series.

This program reviews the different levels of incidents and describes the likely impact on public health, safety and the environment. It outlines the concepts and components of the National Incident Management System, stressing the key organizational system provided by ICS. Among the key features examined in this program are:

• NIMS concepts & components
• Span of control
• Resource management
• Communications

Just click through the “Special Offer” title of this email to purchase now!

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FREE BONUS: Part IV of ICS for Industry, The Model Procedures Guide on CD-ROM is included FREE with the series. It is intended to help industrial personnel train for and implement the Incident Command System. Included:

• PowerPoints to accompany each module of the series
• PowerPoint on the roles & responsibilities of key players in ICS
• Pertinent ICS Job action sheets & forms
• Post-seminar quiz

Just click through the “Special Offer” title of this email to purchase now!

This article outlines five of the most common mistakes and best practices agencies make in emergency communication. It is important to leverage technology for both inbound and outbound citizen and constituent communication, to improve the performance of the entire emergency communication system, and free up resources where they can be used most effectively.

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As Hurricane Ike bore down on Houston one Friday last September, the Continental Airlines’ flight operations center, located on the 14th floor of a glass-sided downtown high rise, suddenly went dark. For the airline’s pilots and flight crews, however, business proceeded as usual.

Here’s why: At that same moment, 42 miles north of the city and some 60 feet underground — in a hardened Cold-War era bunker built by a paranoid millionaire oilman to survive a nuclear holocaust — Continental’s backup data center took over.

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Accelerating disaster recovery is a requirement in today’s business environment. There is no room for downtime, and lost data is a competitive liability.

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See Cybercriminals move up the stack – but so does data protection by Gary Palgon, via SC Magazine [Secure Computing].

For any business organization to fulfill its mission, it is vitally important for data to be continually secure and available. In the United States, numerous events over the past decade have led to a heightened awareness of the need to be prepared for the worst.

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Standards New Zealand is asking for public comments to be made about the draft Australian and New Zealand business continuity management standard,  AS/NZS 5050:2009 parts 1-3.

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The International Business Continuity Program Management Benchmarking Report is designed to provide a summary of the wealth of data collected by nearly 3,000 respondents to BC Management’s International Business Continuity Management survey. This report is intended to serve as a resource for benchmarking data against any aspect of your program.

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The Business Continuity Institute is running a survey to understand current best practice in applying business continuity management through the supply chain.  The survey is open to anyone with an interest in supply chain and business continuity issues.  A report on the findings will be made available to all respondents.

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Critical incidents are sudden, unexpected, often life-threatening time-limited events that can inhibit an individual’s capacity to respond adaptively. The impact of critical incidents may be debilitating and stems from recurrent intrusive images, persistent fear, displaced anger, guilt, and isolation. Extreme critical incident stressors can even result in personal crises, traumatic stress, and Post-traumatic Stress Disorder (PTSD). Critical Incident Stress Response (CISR) refers to an integrated comprehensive, multicomponent, crisis intervention approach for addressing the psychological aftermath of critical incidents.

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“A number of years ago during an agency/client report-card session, a client called me “an adrenaline junkie with a hero complex.”  To this day, I’m not sure if she meant to be derogatory.  Nonetheless, I’ve grown fond of the description.  It’s a great sound bite for anyone seeking part of what it takes to succeed in a career in crisis communications.”

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